Lead Visual, Full Time, Palo Alto - West Elm

$39,520 - $49,920/Yr

Williams-Sonoma - Palo Alto, CA

Full-time - Entry Level

Palo Alto, CA

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Lead Visual role at Williams-Sonoma involves supporting the management team in daily operations, ensuring the store meets financial goals, and providing exceptional customer service. This position requires effective supervision, operational functions, and maintaining visual and cleanliness standards in the store. The Lead Visual will also play a key role in training and coaching associates to enhance their selling skills and product knowledge, all while fostering a respectful and inclusive work environment.

Responsibilities

• Effectively perform operational functions: open and close the store, register functions and back office procedures
• Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manager-on-duty shifts
• Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
• Utilize Selling Essentials and training resources to educate team on product, improve selling skills, and achieve business goals
• Provide training and coaching expertise to associates in selling, product knowledge, clienteling and in-home services
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy

Requirements

• Effective communication, organization and leadership skills
• Proven ability to motivate and influence others through personal actions and examples
• Ability to be active, standing, walking, bending, climbing, reaching and lifting for extended periods of time, required throughout the workday
• 1-3 years retail sales experience with shift supervision experience preferred
• 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)

Benefits

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)