Williams-Sonoma - Pasadena, CA

posted 7 days ago

Part-time - Entry Level
Pasadena, CA
Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Lead, Visual role at Williams-Sonoma, Inc. involves supporting the management team by overseeing store operations, ensuring financial goals are met, and providing exceptional customer service. This position requires effective communication and leadership skills to motivate associates and maintain high standards in visual merchandising and store cleanliness. The Lead will also play a crucial role in training and coaching team members to enhance their selling skills and product knowledge, all while fostering a respectful and inclusive work environment.

Responsibilities

  • Effectively perform operational functions: open and close the store, register functions and back office procedures
  • Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manager-on-duty shifts
  • Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
  • Utilize Selling Essentials and training resources to educate team on product, improve selling skills, and achieve business goals
  • Provide training and coaching expertise to associates in selling, product knowledge, clienteling and in-home services
  • Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy

Requirements

  • Effective communication, organization and leadership skills
  • Proven ability to motivate and influence others through personal actions and examples
  • 1-3 years retail sales experience with shift supervision experience preferred
  • 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)
  • Ability to be active, standing, walking, bending, climbing, reaching and lifting for extended periods of time, required throughout the workday

Nice-to-haves

  • Experience in home related design or visual merchandising
  • Specialty retail experience

Benefits

  • A generous discount on all Williams-Sonoma, Inc. brands
  • A 401(k) plan and other investment opportunities
  • A wellness program that supports your physical, financial and emotional health
  • Paid vacations and holidays (full-time)
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
  • Individual development plans and career pathing conversations
  • Annual performance appraisals
  • Cross-brand and cross-functional career opportunities
  • Online learning opportunities through brand specific resources and WSI University
  • Leadership development opportunities
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