Williams-Sonoma - Shrewsbury, NJ

posted about 2 months ago

Part-time - Entry Level
Shrewsbury, NJ
Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

As a Lead Visual at Williams Sonoma, you will play a crucial role in enhancing the quality of our customers' lives at home by ensuring that our store meets the highest standards of service and operational excellence. This position involves providing daily support to the management team, performing essential opening and closing routines, and supervising store operations to meet financial goals. You will be responsible for ensuring that associates deliver World-Class service to our guests while maintaining the store's visual appeal and operational standards. In this role, you will effectively perform operational functions, including managing register functions and back-office procedures. You will ensure that the store meets visual, replenishment, cleanliness, safety, and back-of-house standards during your shifts as the manager-on-duty. As a Selling Captain, you will serve as a role model for sales associates, prioritizing the customer experience and driving sales generation. Utilizing Selling Essentials and training resources, you will educate your team on product knowledge, improve their selling skills, and help achieve business goals. Your leadership will foster an environment where all associates are treated fairly and with dignity, in line with our People First Philosophy. You will provide training and coaching to associates in selling techniques, product knowledge, clienteling, and in-home services, ensuring that they are equipped to meet customer needs effectively. This position requires a proactive approach to leadership and a commitment to maintaining a positive and productive work environment.

Responsibilities

  • Effectively perform operational functions: open and close the store, register functions and back office procedures
  • Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manager-on-duty shifts
  • Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
  • Utilize Selling Essentials and training resources to educate team on product, improve selling skills, and achieve business goals
  • Provide training and coaching expertise to associates in selling, product knowledge, clienteling and in-home services
  • Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy

Requirements

  • Effective communication, organization and leadership skills
  • Proven ability to motivate and influence others through personal actions and examples
  • Ability to be active, standing, walking, bending, climbing, reaching and lifting for extended periods of time, required throughout the workday
  • 1-3 years retail sales experience with shift supervision experience preferred
  • 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)

Benefits

  • A generous discount on all Williams-Sonoma, Inc. brands
  • A 401(k) plan and other investment opportunities
  • A wellness program that supports your physical, financial and emotional health
  • Paid vacations and holidays (full-time)
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
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