Lead Visual

Williams-Sonoma - Bethesda, MD

Full-time

Bethesda, MD

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Lead Visual role at Williams-Sonoma, Inc. involves providing daily support to the management team, ensuring operational excellence in the store, and delivering exceptional customer service. The position focuses on maintaining visual standards, training associates, and achieving financial goals while fostering a positive work environment that aligns with the company's People First culture.

Responsibilities

• Effectively perform operational functions: open and close the store, register functions and back office procedures
• Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manager-on-duty shifts
• Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service
• Utilize Selling Essentials and training resources to educate team on product, improve selling skills, and achieve business goals
• Provide training and coaching expertise to associates in selling, product knowledge, clienteling and in-home services
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy

Requirements

• Effective communication, organization and leadership skills
• Proven ability to motivate and influence others through personal actions and examples
• 1-3 years retail sales experience with shift supervision experience preferred
• 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)
• Ability to be active, standing, walking, bending, climbing, reaching and lifting for extended periods of time, required throughout the workday

Benefits

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
• Individual development plans and career pathing conversations
• Annual performance appraisals
• Cross-brand and cross-functional career opportunities
• Online learning opportunities through brand specific resources and WSI University
• Leadership development opportunities