Lead Visual

Williams-Sonoma - Scottsdale, AZ

Part-time - Entry Level

Scottsdale, AZ

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

At Williams-Sonoma, Inc., we are dedicated to enhancing the quality of our customers' lives at home. As a Lead Visual, you will play a crucial role in supporting the management team by performing essential operational functions and ensuring that our store meets its financial goals while providing world-class service to our guests. Your responsibilities will include opening and closing the store, managing register functions, and overseeing back-office procedures. You will also ensure that the store adheres to visual, replenishment, cleanliness, safety, and back-of-house standards during your shifts as the manager on duty. In this role, you will serve as a Selling Captain, acting as a role model for sales associates in generating sales and delivering exceptional customer service. You will prioritize the customer experience and utilize Selling Essentials and training resources to educate your team on product knowledge, improve their selling skills, and achieve business goals. Your leadership will be vital in providing training and coaching to associates in areas such as selling techniques, product knowledge, clienteling, and in-home services. We are committed to maintaining an environment where all associates are treated fairly and with dignity and respect, in line with our People First Philosophy. To succeed in this position, you will need effective communication, organization, and leadership skills. You should have a proven ability to motivate and influence others through your actions and examples. The role requires physical activity, including standing, walking, bending, climbing, reaching, and lifting for extended periods. Ideally, you will have 1-3 years of retail sales experience, with a preference for those with shift supervision experience, and 1-2 years of experience in home-related design, visual merchandising, or stockroom responsibilities, preferably in specialty retail.

Responsibilities

• Effectively perform operational functions: open and close the store, register functions and back office procedures
• Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manager-on-duty shifts
• Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
• Utilize Selling Essentials and training resources to educate team on product, improve selling skills, and achieve business goals
• Provide training and coaching expertise to associates in selling, product knowledge, clienteling and in-home services
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy

Requirements

• Effective communication, organization and leadership skills
• Proven ability to motivate and influence others through personal actions and examples
• Ability to be active, standing, walking, bending, climbing, reaching and lifting for extended periods of time, required throughout the workday
• 1-3 years retail sales experience with shift supervision experience preferred
• 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)

Benefits

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)