QuVa Pharma - Sugar Land, TX
posted 4 days ago
About the position
Our Lead Warehouse Technician - Direct Distribution plays a vital role in ensuring the highest quality and safety standards of our pharmaceutical products. Once you complete our training, your responsibilities will include overseeing shipping processes utilizing manual and automated technology. The lead technician plays a crucial role in the accurate and timely shipment of compounded pharmaceutical products directly to customers. This position involves preparing, packaging, and managing inventory of pharmaceutical products, utilizing carrier shipping systems, maintaining shipping records, and ensuring compliance with regulatory standards. The Lead Warehouse Technician - Direct Distribution collaborates with the customer service team to address shipping-related issues and contribute to continuous improvement initiatives aimed at optimizing shipping processes and enhancing operational efficiency. Your attention to detail and adherence to precise procedures will guarantee that our medications meet the highest standards of safety, efficacy, and quality, providing patients with the best possible care and outcomes. Turn your passion for precision and your commitment to quality into a meaningful impact on healthcare across the US.
Responsibilities
- Support direct distribution of customer orders from pick list drop through to carrier pick-up
- Pick and package compounded pharmaceutical products for direct shipment to customers, ensuring accuracy and compliance with all relevant regulations and standards (including controlled substances)
- Coordinate with the customer service and warehouse team to ensure timely fulfillment of customer orders and adherence to shipping schedules
- Manage inventory of released compounded products and packaging materials to ensure adequate stock levels for efficient order processing
- Utilize carrier shipping software and systems to create shipping labels, track packages, and schedule pickups for timely delivery to customers
- Maintain accurate shipping records and documentation, including tracking information, invoices, and regulatory compliance paperwork
- Inspect outgoing shipments for accuracy, completeness, and proper packaging to prevent damage during transit
- Communicate with customer service and carrier representatives to address any shipping-related issues or concerns and provide exceptional customer service
- Follow all safety protocols and guidelines for handling and shipping pharmaceutical products to ensure compliance with industry regulations and best practices
- Collaborate with the quality assurance team to address any shipping-related quality or compliance issues and implement corrective actions as needed
- Participate in continuous improvement initiatives to optimize shipping processes, reduce costs, and enhance overall efficiency in the direct distribution operations
- Rotate stock in accordance with 'FEFO' First-expired First-out procedure
- Notify supervisor of any shortages of supplies
- Handle defective, damaged and/or expired inventory in accordance with established departmental policy
- Participate in taking physical inventories and/or cycle counts to maintain accurate inventory control
- Maintain technical competencies of Inventory Management system as software is upgraded or new systems are installed to replace existing system
- Provide our key stakeholders with shipment statuses, support inventory transfers and expedites requests
- Move material between warehouse locations based on inventory status, picking and production requirements
- Unload trucks of materials and load material on trucks in a safe, timely and cost-effective manner
- Complete all required paperwork accurately including manual entry pick lists as well as ERP system transactions using good documentation practices aligned with cGMP and company policies and procedures
- Controlled substance picking, pre-pack verification, and processing
Requirements
- A High School diploma or equivalent
- Able to successfully complete a drug and background check
- Able and willing to walk, stoop, stand, bend, and lift up to 40 lbs. throughout each shift, with or without reasonable accommodation
- 18+ years of age
- Requires 2-4 years of experience in anyone, or combination of the following: Distribution, Warehousing, Shipping, Receiving, Logistics, Material handling, Customer Service, Inventory Control or other comparable service line
- Requires the checking of reports, records, and related data
- Kanban Training; Train the Trainer qualification
- Must be currently authorized to work in the United States on a full-time basis; QuVa is not able to sponsor applicants for work visas
Nice-to-haves
- Previous team leading/management experience
- Experience in AS400 and INFOR or other ERP; UPS WorldShip
- Demonstrate good communication and customer service skills
- Have knowledge of discrete batch manufacturing in pharmaceutical or related field preferred
Benefits
- A pay increase after the successful completion of training
- Set, full-time, consistent work schedule
- Comprehensive health and wellness benefits including medical, dental and vision
- 401k retirement program with company match
- A minimum of 17 paid days off plus 8 paid holidays per year
- Occasional weekend and overtime opportunities with advance notice
- National, industry-leading high growth company with future career advancement opportunities
