Leader, Employee Relations

$120,000 - $180,000/Yr

Trane Commercial Systems - Davidson, NC

Full-time - Senior

Davidson, NC

Machinery Manufacturing

About the position

The Employee Relations Team Leader at Trane Technologies is responsible for overseeing the investigation and resolution of employee misconduct allegations, ensuring fairness and professionalism throughout the process. This strategic leadership role requires extensive experience in employee investigations and aims to build a consistent framework for reporting and investigation processes, establishing the leader as a trusted expert within the region. The position emphasizes risk management, compliance with laws and regulations, and fostering a culture of trust and accountability within the organization.

Responsibilities

• Develop and lead a highly engaged investigations team, fostering a culture of trust, values, respect, and accountability.
• Lead simple to large-scale, complex investigations from concern intake to resolution, employing a timely, organized, and thorough process.
• Provide guidance on effective investigation approaches, collaborative resource use, and recommendations for corrective actions.
• Organize and summarize investigation results for review with business leaders, including executives, the Ethics and Compliance Group (ECG), and legal teams.
• Confirm case closure and ensure compliance with standard investigation case protocols, including security and data privacy.
• Represent the company in court if required, leveraging substantial risk management experience.
• Ensure compliance with all relevant country laws, regulations, policies, and practices.
• Analyze data, gather intelligent insights, and drive continuous improvement in policy, training, and standard work to decrease repetitive concerns.
• Build a consistent enterprise framework for the investigation and reporting process, establishing yourself as the trusted Center of Excellence (COE) expert within the region.
• Effectively manage risk for stakeholders, delivering a professional and respectful process that aligns with company values.

Requirements

• Bachelor's degree in HR, Labor Relations, or Industrial Relations; Master's degree preferred.
• 10+ years conducting workplace investigations through the full concern lifecycle from intake to resolution.
• Prior experience leading others and developing a high-performing team.
• Superior written and verbal communication skills; ability to influence and collaborate across all levels of the organization, including executive positions.
• Experience gathering, researching, and analyzing information to resolve complex employee relations issues.
• Ability to travel domestically as needed, sometimes on short notice.
• Ability to work under pressure, manage multiple priorities, and meet tight timelines.
• Advanced stakeholder management skills.
• Proven expertise in investigation techniques, processes, and strong risk mitigation capabilities.
• Well-versed in federal, state, and local employment law.
• Highly organized and detail-oriented.
• Effective communication and listening skills; curious and innovative in problem-solving.
• Demonstrates sound critical judgment and decision-making skills, especially in complex and high-stakes situations.
• High emotional intelligence and able to maintain composure and a calm demeanor.

Benefits

• Health insurance and holistic wellness programs that include generous incentives.
• Family building benefits including fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution.
• Paid time off, including in support of volunteer and parental leave needs.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.