Leader, Hardware Engineering

Cisco - Milpitas, CA

Full-time - Mid Level

Milpitas, CA

Computer and Electronic Product Manufacturing

About the position

In this role, you will have the opportunity to be a part of the engineering team that designs and supports Cisco Silicon-One-based high-end networking hardware with market-leading capacity for core, peering, and data center interconnect. You will be part of a dedicated team whose foundations are open communications, empowerment, innovation, teamwork, and customer success. We are looking for a motivated Hardware Engineering Leader with a passion for hardware quality and customer satisfaction to contribute to the success of our current and next-generation products in the field. As a Hardware Engineering Leader, you will lead the Hardware Quality and Field Failure Analysis engineering initiatives. You will provide and manage hardware engineering support to customer-facing and support groups and collaborate with development and validation teams, manufacturing, and vendors as needed. Your responsibilities will include directing the fixing and root cause analysis of hardware issues, including electrical circuits, board signal integrity, power circuits, programmable components, and mechanical problems. You will facilitate communication and creative problem-solving to identify root causes of customer issues, categorize failures, and implement corrective measures. You will also lead the creation of circuit designs and generation of detailed schematics, where applicable, for product quality improvement. Actively engaging in design reviews will enable early detection of design issues before product release. You will effectively manage vendor relationships, ensuring suitability and performance of high-quality components and alignment to project specifications. Additionally, you will create effective outbound communications to management and customer-facing teams, leading a dedicated team of Hardware Quality and Failure Analysis engineers on a mission of continuous quality improvement to enhance customer satisfaction and product success.

Responsibilities

• Lead the Hardware Quality and Field Failure Analysis engineering initiatives.
• Provide and manage hardware engineering support to customer-facing and support groups and collaborate with development and validation teams, manufacturing, and vendors as needed.
• Direct the fixing and root cause analysis of hardware issues, including electrical circuits, board signal integrity, power circuits, programmable components, and mechanical problems.
• Facilitate communication and creative problem-solving to identify root causes of customer issues, categorize failures, and implement corrective measures.
• Lead the creation of circuit designs and generation of detailed schematics, where applicable, for product quality improvement.
• Actively engage in design reviews to enable early detection of design issues before product release.
• Effectively manage vendor relationships, ensuring suitability and performance of high-quality components and alignment to project specifications.
• Create effective outbound communications to management and customer-facing teams.
• Lead a dedicated team of Hardware Quality and Failure Analysis engineers on a mission of continuous quality improvement to enhance customer satisfaction and product success.

Requirements

• Bachelor's degree in Electrical or Computer Engineering.
• 7+ years of relevant experience in hardware design and development.
• Experience in managing teams and/or leading technical projects.
• Experience with technical project leadership and multi-functional project execution is required.

Nice-to-haves

• Experience in hardware engineering in the networking equipment industry.
• Solid technical knowledge and ability to guide technical failure analysis investigations and design optimization.
• Experience leading hardware projects and programs, with an understanding of the end-to-end product lifecycle from concept to production release and product sustaining.
• Familiarity with contemporary hardware interfaces, CPU, USB, PCIe, Ethernet, high-speed SerDes, power and signal integrity, low-voltage, high-current power supplies, and distribution.
• Familiarity with mechanical and thermal designs, constraints, trade-offs, and how they affect product performance and reliability.

Benefits

• Medical, dental, and vision insurance
• 401(k) plan with Cisco matching contribution
• Short and long-term disability coverage
• Basic life insurance
• Numerous wellbeing offerings
• Up to twelve paid holidays per calendar year, including one floating holiday and a day off for birthday
• Accrual of up to 20 days of Paid Time Off (PTO) each year
• Paid time away to deal with critical or emergency issues without tapping into PTO
• Additional paid time to volunteer and give back to the community
• Employee Stock Purchase Program