Leadership and Enterprise Development - Learning Specialist II

$67,400 - $75,000/Yr

Golden 1 Credit Union - Sacramento, CA

Full-time - Mid Level

Sacramento, CA

Credit Intermediation and Related Activities

About the position

The Learning Specialist II is responsible for designing and delivering engaging learning experiences for employees, aligning with organizational goals, and fostering a culture of continuous learning. This role involves developing training programs, assessing employee development needs, and ensuring the effective application of learned skills in the workplace.

Responsibilities

• Develops technical and behavioral expectation training and objectives.
• Assesses employee development needs and defines appropriate resources and processes to support learning.
• Develops unique training programs to support the development of retail and product services departments and their employees.
• Obtains and/or develops effective training materials utilizing a variety of media.
• Develops strategies to ensure the application and transfer of learned skills and knowledge to the workplace, including post-training activities and assessments.
• Documents existing internal processes and procedures to create training materials.
• Creates and updates training procedure manuals, user guides, and learning materials.
• Trains and coaches managers, supervisors, and others involved in employee development efforts (train the trainer).
• Maintains records of training and development activities and conducts follow-up studies of completed training to evaluate and measure results.
• Assists the Manager Learning Operations with developing and maintaining instructional best practices for in-person, virtual, and on-demand formats.
• Develops and delivers engaging and interactive live, virtual, and on-demand training sessions for employees across the organization.
• Works effectively with members of management and human resources to create effective learning programs.
• Monitors, tracks, and reports on organization-wide training programs in addition to specialized training programs that address the learning and development needs of a department, position, and/or functional area.
• Maintains knowledge of the latest trends in learning and development.
• Adapts and customizes learning content to meet the unique needs of different learner groups.
• Adapts facilitation style and content delivery based on the needs and preferences of diverse learner groups.
• Leverages technology to enhance learning experiences, including virtual platforms, the Learning Management System, multimedia, and other interactive tools.
• Ensures seamless integration of digital resources into the learning process.
• Administers assessments to measure learning outcomes and provide constructive feedback to participants.
• Develops evaluation tools and gathers feedback to continuously improve learning programs.
• Encourages individuals to take ownership of their development and seek opportunities for growth.

Requirements

• A bachelor's degree in a relevant field, such as Education, Training and Development, or a related discipline.
• Minimum of 3 years of experience in facilitating learning sessions, curating content for curriculum development, and participating in or leading consulting intake conversations, preferably in diverse organizational settings.
• Experience working with subject matter experts and instructional designers.
• Strong written and verbal skills and the ability to present information positively, professionally, logically, and concisely.
• Ability to facilitate effective training sessions and create job aids and complementary documents to engage, educate, coach, and motivate participants.
• Ability to multi-task effectively and work productively with short timelines.
• Strong team skills and the ability to work constructively and collaboratively with management, peers, and other departments.
• Ability to communicate with a wide variety of technical and non-technical audiences, internally and externally, through both written and verbal communication in technical and business terms as needed.

Nice-to-haves

• Experience with Learning Management Systems (LMS).
• Train-the-Trainer certification from ATD, Sacramento ATD, CSU, or similar.

Benefits

• Competitive salary range of $67,400 - $75,000 annually.
• Full-time employment with potential for career growth.
• Engagement in a culture of continuous learning and development.