Learning and Development Design & Communication Senior Specialist

Southern California Edison - Irwindale, CA

Full-time

Hybrid - Irwindale, CA

Utilities

About the position

The Learning and Development Design & Communication Senior Specialist at Southern California Edison (SCE) plays a crucial role in supporting the company's strategic initiatives through talent development activities. This position focuses on designing and delivering technical training programs that enhance workforce capability and align with SCE's mission to promote cleaner energy and reduce carbon emissions. The specialist will collaborate with various stakeholders to create effective training solutions and ensure the quality of training materials, ultimately contributing to a sustainable future.

Responsibilities

• Delivers technical trainings on a wide range of solutions areas/technologies.
• Develops, designs, and ensures quality of training materials; performs in the capacity of Technical Instructional Design Lead.
• Utilizes knowledge of training methodologies to plan and facilitate development of training solutions that drive department or Operating Unit outcomes.
• Monitors and documents user outcomes, needs assessment, and learning objectives.
• Supports the implementation of training programs, delivery plans, and documentation of user outcomes.
• Collaborates with cross-functional stakeholders to examine existing software and system training materials, identify gaps, and develop an organized approach to training resources.
• Contributes to the identification and design of the technical training curriculum, balancing the needs of different functions.
• Ensures feedback is incorporated into the design, development, or facilitation of future technical training programs, aligning learner experience with department needs.
• Conducts analyses on program effectiveness, reporting results to department or Operating Unit leaders.
• Provides input on documentation of programs, curriculum, and outcome objectives; provides oversight and guidance to less experienced team members.

Requirements

• Five or more years of experience supporting technical training learning initiatives.

Nice-to-haves

• Experience designing blended learning experiences, including developing virtual training.
• Analytical and project management skills with great attention to detail.
• Experience developing and executing formal communication strategies and plans for major learning initiatives.
• Proficiency in using Microsoft Word, PowerPoint, and e-learning software.
• Experience delivering or developing training content for a craft audience.
• Design capability that improves learner and facilitator experience.
• Experience developing learning campaigns that build on a continuous learning approach.
• Ability to analyze technical information to design and develop new participant guides, job aids, and assessments that are moderately complex in nature.
• Experience evaluating and measuring training impacts.

Benefits

• Hybrid work mode with the option to work remotely on certain days.
• Opportunities for personal and professional growth.
• Commitment to diversity and inclusion in the workplace.