Learning and Development Specialist (Hybrid)

Three Point Solutions - Owings Mills, MD

Full-time

Owings Mills, MD

Administrative and Support Services

About the position

The Learning and Development Specialist will play a crucial role in facilitating both virtual and in-person training sessions aimed at equipping employees with the necessary skills to excel in their roles. This position is situated within the health care industry and is designed to last for a duration of 12 months on a contract basis. The specialist will be responsible for delivering training that reflects adult learning principles, ensuring that the content is relevant and engaging for participants. In addition to delivering training, the specialist will also be tasked with improving training content based on current business trends and evaluations, which will require a keen understanding of the industry and the ability to adapt materials accordingly. The role involves developing and maintaining training materials that are not only informative but also accessible to employees. Coordination of training schedules is another essential function of this position, requiring strong organizational skills and the ability to manage multiple tasks simultaneously. The Learning and Development Specialist will also have supervisory responsibilities, guiding and mentoring less experienced staff and potentially leading a team of matrixed resources. This aspect of the role emphasizes the importance of leadership and the ability to foster a collaborative learning environment. To be successful in this position, candidates must possess a Bachelor's Degree or have an equivalent of four additional years of relevant experience. A minimum of two years of experience in delivering training or adult learning modules is required, along with a solid understanding of adult learning methods and Learning Management Systems (LMS). Proficiency in Microsoft Office and video editing is essential, as is the ability to conduct research and analysis effectively. Strong communication and interpersonal skills are critical, as the specialist will need to build relationships with employees and stakeholders alike. The ability to thrive in a fast-paced environment and meet deadlines is also a key requirement, along with a positive customer service attitude.

Responsibilities

• Facilitate virtual and in-person training to equip employees with necessary skills.
• Deliver training reflecting adult learning principles.
• Improve training content based on business trends and evaluations.
• Develop and maintain training materials.
• Coordinate training schedules.
• Guide and mentor less experienced staff; may lead a team of matrixed resources.

Requirements

• Bachelor's Degree or 4 extra years of relevant experience.
• 2 years delivering training or adult learning modules.
• Knowledge of adult learning methods and LMS.
• Proficient in Microsoft Office and video editing.
• Strong research, analysis, communication, and interpersonal skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Positive customer service attitude.