Learning and Development Specialist

$60,000 - $68,000/Yr

Chimes Agency - Baltimore, MD

Full-time - Entry Level

Baltimore, MD

Administrative and Support Services

About the position

The Learning and Development Specialist at Chimes is responsible for creating and delivering training programs that assist employees in enhancing their skills and performance. This role involves developing customized training materials, evaluating training effectiveness, and collaborating with various stakeholders to align training initiatives with organizational goals. The specialist will also manage the Learning Management System (LMS) and conduct training needs assessments to ensure the continuous improvement of training programs.

Responsibilities

• Assist in the development of customized training materials, including eLearning modules, instructor-led training, and job aids.
• Deliver engaging and effective training to employees, both in-person and virtually.
• Evaluate the effectiveness of training initiatives and make recommendations for continuous improvement.
• Stay current with industry trends, best practices, and emerging technology in Learning and Development.
• Collaborate with the L&D team and other stakeholders during meetings to ensure programs align with organizational goals and objectives.
• Manage LMS and extract reports to measure training impact.
• Conduct training needs assessments and communicate with operations teams regularly.
• Assist the Learning and Development Director to complete priorities within the field as requested and comply with all standards within various Chimes subsidiaries and the standards in the Learning and Development department.
• Assume other duties as needed to demonstrate teamwork.
• Maintain knowledge and understanding of Chimes programs and services, employees' needs, and the knowledge, skills, and abilities needed by the staff to change and improve job performance.
• Work with a team or alone to manage and/or instruct at various subsidiaries within Chimes, traveling as needed.

Requirements

• High School Diploma and 8 years of learning and development experience.
• Experience in Managing LMS Platforms.
• Strong communication skills.
• Excellent organization and prioritization abilities.
• Ability to shift priorities quickly.
• Ability to foster relationships and network.

Benefits

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Tuition Reimbursement options
• Flexible Spending Accounts (Health, Dependent, and Transportation)
• Life Insurance
• Disability Insurance