Learning and Development Specialist

Bentley University - Waltham, MA

Full-time - Entry Level

Waltham, MA

Educational Services

About the position

The Learning and Development (L&D) Specialist at Bentley University is responsible for managing and enhancing learning initiatives within the organization. This role combines administrative support with advanced responsibilities in the design, delivery, and management of training programs. The ideal candidate will be proactive, adaptable, and possess strong communication skills, thriving in collaborative environments while contributing innovative ideas to improve learning solutions.

Responsibilities

• Manage the end-to-end coordination of learning programs, including scheduling, tracking, reporting, and analysis of effectiveness.
• Assist with maintaining and managing the Learning Management System (LMS), ensuring that all content is up to date and accurate.
• Assist in the coordination and execution of the Conversations About Performance (CAP) performance development processes, including monitoring employee progress and development and communicating data to senior leadership.
• Support the design, development, and delivery of training materials, both live and on-demand, using facilitation technology and instructional design tools.
• Take the initiative to streamline administrative processes and suggest new ideas for L&D programs.
• Collaborate with team members and stakeholders to ensure the smooth implementation of learning initiatives.
• Lead new staff orientation sessions, ensuring a smooth onboarding experience, and manage all associated administrative tasks.
• Maintain onboarding resources and partner with applicable HR and TA partners to increase strategy and synergy of onboarding resources and communication.
• Assist in planning, communication, marketing, executing, and assessing of multi-day university wide internal professional development conference.

Requirements

• Bachelor's degree in human resources, communication, marketing, business administration, instructional design, or other related field.
• 2-3 years of related experience.
• Demonstrated effectiveness in and comfort with presentation to small and large groups in both in-person and virtual environments.
• Exceptional organizational and administrative skills, with attention to detail.
• Technologically savvy with demonstrated proficiency in Microsoft products, especially PowerPoint and Excel.
• Demonstrated ability to develop and maintain effective and collaborative relationships with employees at all levels of the organization.
• Motivated, confident, and resourceful self-starter with the ability to meet deadlines and creatively problem-solve.
• A proactive, positive, and adaptable attitude, comfortable with change and able to thrive in a dynamic environment.
• Familiarity with Learning Management Systems (LMS) and instructional design tools.
• Understanding of performance management processes and how they contribute to employee development.

Nice-to-haves

• Prior experience in a Learning and Development or related field such as human resources, education, or training.
• Experience with content creation or instructional design tools (e.g., Articulate, Captivate, etc.).
• Experience with Workday and Workday Learning.

Benefits

• Competitive salaries
• Comprehensive benefits including tuition remission
• Generous time off
• Welcoming community
• Beautiful work environment