Learning and Development Specialist

Bentley University - Waltham, MA

Full-time

Waltham, MA

Educational Services

About the position

The Learning and Development (L&D) Specialist at Bentley University is responsible for providing administrative support and managing learning initiatives. This role requires a proactive individual who can design, deliver, and oversee various training programs while collaborating with team members and stakeholders. The ideal candidate will thrive in a dynamic environment, possess strong communication skills, and have experience with performance management and learning management systems.

Responsibilities

• Manage the end-to-end coordination of learning programs, including scheduling, tracking, reporting, and analysis of effectiveness.
• Assist with maintaining and managing the Learning Management System (LMS), ensuring that all content is up to date and accurate.
• Assist in the coordination and execution of the Conversations About Performance (CAP) performance development processes, including monitoring employee progress and development and communicating data to senior leadership.
• Support the design, development, and delivery of training materials, both live and on-demand, using facilitation technology and instructional design tools.
• Take the initiative to streamline administrative processes and suggest new ideas for L&D programs.
• Collaborate with team members and stakeholders to ensure the smooth implementation of learning initiatives.
• Lead new staff orientation sessions, ensuring a smooth onboarding experience, and manage all associated administrative tasks.
• Maintain onboarding resources and partner with applicable HR and TA partners to increase strategy and synergy of onboarding resources and communication.
• Assist in planning, communication, marketing, executing, and assessing of multi-day university wide internal professional development conference.

Requirements

• Bachelor's degree in human resources, communication, marketing, business administration, instructional design, or other related field.
• 2-3 years of related experience.
• Demonstrated effectiveness in and comfort with presentation to small and large groups in both in-person and virtual environments.
• Exceptional organizational and administrative skills, with attention to detail.
• Technologically savvy with demonstrated proficiency in Microsoft products, especially PowerPoint and Excel.
• Demonstrated ability to develop and maintain effective and collaborative relationships with employees at all levels of the organization.
• Motivated, confident, and resourceful self-starter with the ability to meet deadlines and creatively problem-solve.
• A proactive, positive, and adaptable attitude, comfortable with change and able to thrive in a dynamic environment.
• Familiarity with Learning Management Systems (LMS) and instructional design tools.
• Understanding of performance management processes and how they contribute to employee development.

Nice-to-haves

• Prior experience in a Learning and Development or related field such as human resources, education, or training.
• Experience with content creation or instructional design tools (e.g., Articulate, Captivate, etc.).
• Experience with Workday and Workday Learning.