Learning and Development Specialist

HNTB - Kansas City, MO

Full-time - Entry Level

Kansas City, MO

Professional, Scientific, and Technical Services

About the position

The position involves supporting HNTB's learning and development team by maintaining and updating existing learning materials, creating small-scale learning materials, producing virtual instructor-led classes, and conducting quality analysis of courses. This role is essential for ensuring the continuous improvement and effectiveness of HNTB's learning programs.

Responsibilities

• Perform minor updates and revisions to existing learning materials based on feedback and changing requirements.
• Ensure all updates align with instructional design principles and learning objectives.
• Develop small-scale or minor learning materials collaborating with subject matter experts and the design team to ensure accuracy and relevance of content.
• Coordinate and produce virtual instructor-led training sessions, including technical setup and support.
• Assist instructors with technical issues and provide real-time support during sessions.
• Maintain and update courses and course descriptions in the learning management system (LMS) and other relevant platforms.
• Conduct quality analysis of learning resources created by the design team to ensure content accuracy, consistency, and effectiveness.
• Gather and analyze feedback from learners and stakeholders to identify areas for improvement.
• Implement changes based on quality analysis to enhance learning experiences.
• Create and maintain learning communications templates including email templates and calendar invites for live instructor-led classes.
• Provide backup support to the Learning Coordinator in scheduling and executing instructor-led classes, including coordinating logistics, scheduling, venue setup, materials preparation, managing registration, attendance tracking, post-session evaluations, and serving as the point of contact for participants and instructors.

Requirements

• Bachelor's degree in Human Resource Development, Psychology, Communications, Business, Marketing or related area.
• In lieu of education, 4 years' experience in human resources, training, learning, organizational development or similar business area.

Nice-to-haves

• 3 years' experience in communications, marketing, human resources, training, or organizational development.
• Experience in learning and development, instructional design, or a related role.
• Familiarity with instructional design authoring tools such as Microsoft Office, Articulate (Rise, Storyline), Adobe Creative Suite (InDesign, Photoshop).
• Strong technical skills and experience with virtual training platforms (e.g., Zoom, WebEx).

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k
• Paid holidays
• Flexible scheduling
• Professional development opportunities