Learning and Development Specialist

$75,000 - $90,000/Yr

The Hartford - Wayne, PA

Full-time - Mid Level

Wayne, PA

Insurance Carriers and Related Activities

About the position

The Learning and Development Specialist at The Hartford plays a crucial role in shaping the professional, leadership, and talent development across the organization. Reporting directly to the Head of Organizational Development, this position is designed to support various learning initiatives that align with the company's goals and the evolving needs of its workforce. The specialist will be responsible for designing and delivering onboarding programs, as well as other learning and development (L&D) programs that respond to the changing needs of the organization, including cohort programs. This role requires a proactive approach to providing L&D consultation to individuals, teams, and programs, ensuring that learning options are tailored to build capability within the organization. In addition to program design, the Learning and Development Specialist will assist in developing and implementing initiatives aimed at enhancing the capabilities of leaders and staff. This includes managing training requirements for different levels of the organization, based on current and future capabilities, as well as mandatory needs such as sales and compliance training. The specialist will also be responsible for selecting and recommending educational methods, certifications, conferences, workshops, and e-learning courses that align with the organization's objectives. Facilitating regular soft-skills development, sales, and management training sessions will be a key responsibility, along with assessing the impact of training on employee performance. The specialist will act as a liaison with external partners and manage outsourced training as needed. Evaluating feedback from trainees and trainers after each session will be essential to ensure continuous improvement in training delivery. Promoting and marketing available training opportunities to employees will also be a significant part of this role, as well as driving a culture of learning within the organization. Additionally, the specialist will assist with Learning Management System (LMS) input and reporting, and manage the L&D intranet page to ensure that information is relevant and targeted to the correct audience.

Responsibilities

• Designing and delivering onboarding programs and other L&D initiatives in response to changing needs.
• Providing L&D consultation to individuals, teams, and programs.
• Identifying and designing learning options, including online and blended learning solutions.
• Assisting with developing and implementing programs to build the capability of leaders and staff.
• Developing, managing, and coordinating training requirements for different levels of the organization.
• Selecting and recommending educational methods, certifications, conferences, workshops, and e-learning courses.
• Facilitating regular soft-skills development, sales, and management trainings.
• Assessing the impact of training on employee performance.
• Acting as a liaison with external partners and managing outsourced training as needed.
• Evaluating feedback from trainees and trainers after each session.
• Promoting and marketing available training opportunities to employees.
• Assisting with Learning Management System (LMS) input and reporting.
• Managing the L&D intranet page to ensure information is relevant and targeted.

Requirements

• Bachelor's degree in Human Resource Management or Business preferred.
• A minimum of 5 years related experience in Learning and Development or Talent Management.
• Asset Management or financial services experience preferred.
• Experience working with leaders at all levels of an organization.
• Proven experience with talent management and talent development strategies.
• Strong project management and coaching skills with attention to detail.
• Knowledge of change management practices, organizational design, and development techniques.
• Demonstrated ability to develop practical, solution-driven initiatives and measure business impact.
• Highly effective communication skills to articulate ideas, concepts, and proposals clearly.
• Ability to work independently and collaboratively toward team and organizational goals.

Nice-to-haves

• Experience in the insurance industry.
• Familiarity with Learning Management Systems (LMS).
• Certification in project management or coaching.

Benefits

• Short-term or annual bonuses
• Long-term incentives
• On-the-spot recognition