Learning Content Specialist
General Investment & Development Companies - Atlanta, GA
posted 4 days ago
About the position
As a Learning Content Specialist, you'll be at the forefront of crafting engaging training content and experiences that empower our teams to succeed. This is the perfect opportunity for someone who loves building relationships, solving problems creatively, and jumping into new challenges with enthusiasm. In this role, you'll collaborate with the Learning Design & Development Manager and cross-functional teams to design and refine high-quality learning materials to ensure that all our team members have the knowledge, skills, and behaviors needed to thrive in their roles. If you're someone who enjoys thinking outside the box, thrives in a dynamic environment, and takes pride in seeing your work make a tangible difference, this role is for you. You'll bring energy, curiosity, and a solutions-focused mindset to everything you do, embodying our values of being accountable, inclusive, energizing, and courageous. This isn't just a job-it's a chance to grow, innovate, and contribute to a culture of learning and success.
Responsibilities
- Participate in needs analysis process with key business leaders to identify knowledge and skill gaps.
- Assist the Curriculum Development Manager in defining learning objectives and aligning content with core business requirements.
- Propose solutions that best balance business outcomes and the employee experience.
- Develop clear, user-centric training materials, including guides, presentations, and online courses.
- Integrate multimedia elements, such as videos and simulations, to enhance engagement.
- Measure effectiveness of training materials by monitoring KPI's and soliciting qualitative feedback.
- Support the regular review of training materials to ensure accuracy and relevance.
- Adhere to established L&D development and project management processes.
- Proactively maintain the curriculum catalog and content library.
- Identify opportunities to optimize processes and systems.
- Build supportive relationships with business leaders, departments, and managers.
- Participate in cross-functional meetings, sharing insights that support project outcomes.
- Regularly communicate progress and updates to the Curriculum Development Manager.
- Collaborate with leadership teams to support initiatives that enhance organizational performance.
- Assist in addressing skills gaps by contributing to the development of targeted training programs.
- Participate in refining processes and workflows to improve efficiency.
- Contribute to building a culture of learning and adaptability.
Requirements
- Prior experience in Sales/Customer Service OR prior experience in a Learning & Development role.
- Flexibility and adaptability to support additional tasks and roles.
- Strong interpersonal skills with the ability to build and maintain positive relationships.
- Strong critical thinking and problem-solving skills.
- Demonstrated tech-savviness, including experience creating and managing digital content.
- Ability to prioritize learner needs while balancing business objectives.
- Eagerness to learn and openness to feedback.
- Some exposure to project coordination.
- Proficiency in Microsoft 365 tools or Google Suite.
- Strong written and verbal communication skills.
- Ability to manage multiple projects and priorities efficiently.
- Willingness to travel occasionally for in-person meetings.
Nice-to-haves
- Experience in Sales/Customer Service AND Learning & Development.
- Prior experience in Multifamily Property Management.
- Experience collaborating with subject matter experts (SMEs).
- Demonstrated ability to manage projects effectively.
- Familiarity with eLearning authoring tools and design platforms.
- Experience using or managing Learning Management Systems.
- Experience using Project Management solutions.
- Certifications such as ATD or SHRM.
- Knowledge of instructional design principles.
- Strong design sensibilities and ability to create engaging training materials.
Benefits
- Compensation range: $60,000 - $70,000 / year plus a 10% bonus potential.
- Eligible for benefits.
