Learning & Development Project Specialist - R2416595-7478

Heidrick & Struggles - Chicago, IL

Full-time

Chicago, IL

Administrative and Support Services

About the position

The Learning & Development Project Specialist at Heidrick & Struggles plays a vital role in executing key learning initiatives and ensuring the efficient delivery of training programs across the organization. This position requires a creative thinker capable of managing complex projects, collaborating with diverse stakeholders, and continuously improving L&D processes to align with business needs. Reporting directly to the Director of Learning & Development, the specialist will oversee various learning programs, manage logistics, and leverage data to enhance program outcomes.

Responsibilities

• Work with the Global Learning & Development team in project managing various companywide and business-specific learning programs.
• Create and send out training invitations and training event-related communications, set up Zoom meetings and training sessions, book internal/external venues, and manage logistics for all learning programs globally.
• Conduct analysis on learning programs: attendance tracking through the LMS, learning hours completed across the Firm globally, and feedback on learning programs including trend analysis.
• Oversee the logistical aspects of L&D programs, including scheduling, resource allocation, and coordination with trainers and facilitators.
• Develop and manage the annual L&D calendar, ensuring alignment with organizational goals and employee needs.
• Implement and refine operational processes to improve efficiency and effectiveness in program delivery.
• Provide project management support to Learning and Development initiatives as directed.
• Manage the Learning & Development Mailbox.
• Work with vendors to process all invoices and legal documents through appropriate internal channels.
• Continuously evaluate and improve L&D processes and systems to enhance efficiency and effectiveness.
• Prepare regular reports on L&D metrics and insights.
• Provide Intranet support - adding and changing programs, tools, and content on the Learning & Development Intranet pages.
• Manage virtual Zoom training production, including participant engagement tools, sharing slides/audio, and coordinating with presenters.
• Assist program leaders with design and content creation.
• Perform other duties as assigned.

Requirements

• Bachelor's degree.
• Minimum of four years of experience in a corporate Learning and Development function.
• Previous LMS experience required.
• Advanced MS Word, PowerPoint, and Excel skills.
• Ability to work under pressure, balance multiple tasks and priorities.
• Excellent communication skills - verbal, written, and listening.