Learning & Development Project Specialist - R2416595-7478

Heidrick & Struggles - Chicago, IL

Full-time - Mid Level

Chicago, IL

Administrative and Support Services

About the position

The Learning & Development Project Specialist at Heidrick & Struggles is responsible for managing and executing key learning initiatives within the organization. This role involves collaborating with various stakeholders to ensure the effective delivery of training programs, optimizing processes, and leveraging data to enhance program outcomes. The specialist will report directly to the Director of Learning & Development and will play a crucial role in aligning learning initiatives with business needs.

Responsibilities

• Work with the Global Learning & Development team in project managing various companywide and business-specific learning programs.
• Create and send out training invitations and training event-related communications, set up Zoom meetings and training sessions, book internal/external venues, and manage logistics for all learning programs globally.
• Conduct analysis on learning programs: attendance tracking through the LMS, learning hours completed across the Firm globally, and feedback on learning programs including trend analysis.
• Oversee the logistical aspects of L&D programs, including scheduling, resource allocation, and coordination with trainers and facilitators.
• Develop and manage the annual L&D calendar, ensuring alignment with organizational goals and employee needs.
• Implement and refine operational processes to improve efficiency and effectiveness in program delivery.
• Provide project management support to Learning and Development initiatives as directed.
• Manage the Learning & Development Mailbox.
• Work with vendors to process all invoices and legal documents through appropriate internal channels.
• Continuously evaluate and improve L&D processes and systems to enhance efficiency and effectiveness.
• Prepare regular reports on L&D metrics and insights.
• Provide Intranet support - adding and changing programs, tools, and content on the Learning & Development Intranet pages.
• Manage virtual Zoom training production, including participant engagement tools, sharing slides/audio, and coordinating with presenters.
• Assist program leaders with design and content creation.
• Perform other duties as assigned.

Requirements

• Bachelor's degree.
• Minimum of four years of experience in a corporate Learning and Development function.
• Previous LMS experience required.
• Advanced MS Word, PowerPoint, and Excel skills.
• Ability to work under pressure, balance multiple tasks and priorities.
• Excellent communication skills - verbal, written, and listening.