The Tides - San Francisco, CA

posted 3 months ago

Full-time - Mid Level
San Francisco, CA
Food Services and Drinking Places

About the position

The Learning & Development Specialist is a vital member of the Talent Management Team within the People Department at Tides, a nonprofit organization dedicated to advancing social justice. This role is designed to support the Director of Organizational Development and the Senior Manager of Employee Experience in creating strategic initiatives that enhance the employee experience for all staff within the Tides Network. The Specialist will be responsible for the coordination, design, implementation, and evaluation of various learning and development programs tailored for Tides Network staff. The ideal candidate will possess a strong background in developing engaging, competency-aligned training programs, excellent communication skills, and the ability to manage multiple tasks simultaneously. A deep commitment to Tides' mission of empowering communities and leaders historically denied power is essential. This full-time position is expected to commence in mid-August and will involve collaboration with various departments to ensure the effective delivery of training and development initiatives. Key responsibilities include assessing staff learning needs, coordinating training logistics, developing learning content, and maintaining training data to evaluate program effectiveness. The Specialist will also work closely with IT and People Operations teams to integrate learning management systems and troubleshoot user issues. Additionally, the role requires staying updated on industry trends and best practices in learning and development, ensuring that Tides remains at the forefront of effective training methodologies.

Responsibilities

  • Support the Director, Organizational Development with the design and implementation of organization-wide learning and development initiatives.
  • Collaborate with the Senior Manager, Employee Experience to assess staff learning and development needs through surveys, interviews, and focus groups.
  • Coordinate logistics for training sessions, including scheduling, resource gathering, and staff communication.
  • Partner with IT and People Operations teams to ensure seamless integration of information systems into Tides' learning management and performance management tools.
  • Develop engaging learning content for orientation, onboarding, and competency-aligned trainings.
  • Maintain and monitor training data to evaluate the effectiveness and impact of learning and development initiatives.
  • Create ad hoc training materials including presentations, handouts, eLearning modules, and other resources as appropriate.
  • Collaborate with members of the People and Legal, Risk, and Compliance (LRC) departments to ensure training programs align with organizational policies and procedures.
  • Cultivate relationships with external facilitators and vendors as needed.
  • Stay current on industry trends and best practices in learning and development.

Requirements

  • B.A/B.S. or equivalent years of related work experience.
  • 3-5 years of experience in a similar HR, learning and development, or talent development role.
  • Strong commitment to advancing Justice, Equity, Diversity, and Inclusion (JEDI) and alignment with Tides' mission, vision, and values.
  • Experience designing and implementing virtual training programs for staff and leadership.
  • Excellent interpersonal and communication skills (verbal/written) with the ability to present information to a remote and distributed workforce and leadership team.
  • Experience with LMS and performance management systems administration.
  • Strong analytical skills, including the ability to collect, synthesize, and present data clearly and concisely.
  • Demonstrated project management skills and the ability to manage multiple projects concurrently.

Nice-to-haves

  • Preferred experience in philanthropic/nonprofit/grantmaking practices with experience in social justice.

Benefits

  • Competitive compensation package
  • Hybrid work model
  • Support for employee well-being and talent development
  • Commitment to pay equity and transparency in salary placement.
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