Learning & Development Specialist

E&S Ring Management - Los Angeles, CA

Los Angeles, CA

Real Estate

About the position

We are seeking a dedicated Learning and Development Specialist to join our property management team. The ideal candidate will be passionate about creating and implementing effective training programs that enhance the skills and knowledge of our employees, ensuring their professional growth and the continued success of our organization. As a Learning and Development Specialist, you will play a vital role in shaping our workforce's capabilities and fostering a culture of continuous learning.

Responsibilities

• Collaborate with department heads and senior management to identify training needs and develop comprehensive learning strategies aligned with company goals.
• Design, develop, and deliver engaging training programs, workshops, and resources that cater to various learning styles and levels of expertise within the property management field.
• Create and curate a range of learning materials, including e-learning modules, training manuals, videos, and other multimedia content.
• Conduct training sessions both in-person and virtually, ensuring effective knowledge transfer and interactive engagement.
• Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics, making necessary adjustments for improvement.
• Stay current with industry trends, best practices, and emerging technologies in learning and development to continually enhance our training offerings.
• Collaborate with subject matter experts to ensure training content is accurate, up-to-date, and relevant to the property management industry.
• Assist in onboarding new employees, ensuring they receive thorough training on company policies, procedures, and software tools.
• Support the development of career progression pathways and succession planning by identifying opportunities for skill development and advancement within the company.
• Foster a culture of continuous learning by encouraging employees to take ownership of their professional growth and development.
• Write concise, creative and effective instruction. Course deliverables include design documents, storyboards, prototypes, instructor and participant material.
• Create project documentation including the design templates, standards, style guides, technical specifications, train-the-trainer and pilot materials.

Requirements

• Bachelor's degree in Human Resources, Training and Development, Business Administration, or a related field.
• Proven experience as a Learning and Development Specialist or similar role, preferably within the property management or real estate industry.
• Strong knowledge of instructional design principles, adult learning theories, and training methodologies.
• Excellent communication and presentation skills, with the ability to convey complex concepts in a clear and engaging manner.
• Proficiency in using learning management systems (LMS) and multimedia tools to create and deliver training content.
• Analytical mindset with the ability to measure training effectiveness and adjust strategies accordingly.
• Strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously.
• Collaborative and adaptable team player with the ability to work effectively with employees at all levels of the organization.
• Passion for staying updated on industry trends and a commitment to continuous professional development.

Nice-to-haves

• Master's degree or relevant certifications are a plus.

Benefits

• Competitive salary and benefits package.
• Opportunities for career growth and advancement within a dynamic property management company.
• Access to industry-leading training and development resources.
• Collaborative and supportive work environment.