Learning & Development Specialist

LaBella - Rochester, NY

Hybrid - Rochester, NY

Professional, Scientific, and Technical Services

About the position

We are currently seeking a Learning & Development (L&D) Specialist in our Rochester, NY office. The L&D Specialist manages and coordinates company-wide learning and development that drives innovation, performance, and progress toward LaBella's goals and objectives. The L&D Specialist has a passion for developing others, a desire and willingness to collaborate with coworkers, and facilitates talent mobility across the organization. This position champions individual team member growth and development while creating a high-impact learning culture.

Responsibilities

• Manages LaBella University, LaBella's Learning Management System (LMS) which is a Docebo software platform.
• Develops and leverages the current and future features of the LMS platform (e.g. gamification, skills mapping, learning plans, etc.).
• Handles day-to-day logistics including content housing, scheduling and facilitating Instructor-led and virtual training, troubleshooting issues with courses and the platform for LaBella employees, and maintaining employee course completion certificates and transcripts.
• Facilitates skill assessment, gap analysis, and implementation plan for training and development initiatives that support the company's strategic objectives.
• Evaluates learning tools, content, and workshops, and maintains an understanding of current trends and best practices in adult learning and professional development.
• Collaborates with internal and external presenters and stakeholders in content and curriculum development for all organization-wide training.
• Assists in the selection and planning of all employee training events.
• Manages and administers the annual company-wide harassment prevention training, meeting all state and position level requirements.
• Partners with subject matter experts to upload and administer content for other required compliance training, e.g. cybersecurity and safety.
• Collaborates with divisions/departments across the organization to identify and develop learning opportunities based on job families and organization needs.
• Assists in administering professional credits such as CEU's.
• Facilitates Leadership Development Planning Committee; manages and administers company Leadership Development programs (e.g. Propel, Supervisor Series).
• Provides instructional design, operational, logistical, record keeping, and assessment support for Leadership Development programs.
• Partners with other teammates and departments on the implementation of internal and external career path programs.
• Prepares and disseminates internal communications for program announcements.
• Coordinates all logistics for in-person and virtual training, e.g. scheduling, enrollment, communication, room set-up, technology requirements, training materials, materials to off-site attendees, and coordination with IT and presenters.
• Compiles and reports program evaluation and participation data, ensuring effective meeting of learning objectives and an inclusive and fair opportunity for learning for all.
• Coordinates uploading and maintenance of new hire orientation presentations and training from other stakeholders into the Docebo platform.
• Coordinates new hire/onboarding support program, e.g. Sidekick program.
• Provides individual leadership development coaching in alignment with development and succession planning programs.
• Performs other duties as assigned.