Learning & Development Specialist

Unclassified - Lebanon, NH

Full-time - Entry Level

Lebanon, NH

About the position

The Learning & Development Specialist plays a crucial role in supporting the organization's training and development initiatives by collaborating with various departments to identify training needs, design learning materials, and facilitate training sessions. This position offers an excellent opportunity for individuals passionate about employee development and organizational growth. The specialist will work closely with leaders and business stakeholders to ensure that training programs are aligned with the organization's goals and objectives. They will also be responsible for maintaining the Learning Management System (LMS) and ensuring that all learning assets are organized and accessible to employees. This role requires a proactive approach to identifying areas for improvement and implementing solutions that enhance the learning experience for all employees. In addition to content development and LMS administration, the Learning & Development Specialist will assist in scheduling and coordinating various learning activities, including workshops, webinars, and training sessions. They will provide logistical support for these events, ensuring that all materials are prepared and that attendees are registered. The specialist will also be involved in evaluating the effectiveness of training programs by gathering feedback from participants and stakeholders, which will be used to continuously improve the training offerings. This position is ideal for someone who is detail-oriented, organized, and has a strong passion for fostering a culture of learning within the organization.

Responsibilities

• Identify training needs by working with leaders and business stakeholders
• Collaborate with Subject Matter Experts to create learning materials in adherence to process and standards
• Ensure the quality of deliverables
• Keep up with current trends in corporate adult learning as part of our continuous improvement approach
• Assist in managing user accounts in the Learning Management System (LMS), including adding new users and updating existing user profiles
• Support in assigning learning modules to employees and tracking completion status
• Help troubleshoot basic technical issues related to the LMS and escalate more complex issues to the appropriate personnel
• Aid in cataloging learning assets, ensuring they are organized and easily accessible within the LMS
• Assist in maintaining Sharepoint sites related to learning and development, updating content as needed and optimizing for ease of access for end users
• Support in scheduling learning activities such as workshops, webinars, and training sessions
• Support the Director through the management and coordination of resources and inputs to ensure timely delivery of learning projects
• Help with logistical arrangements for learning events, including room bookings, materials management, and attendee registration
• Support continuous improvement by looking for efficiencies and improvements
• Provide general administrative support to the Learning and Development team, including data entry, filing, and record-keeping
• Communicate with employees to provide information and support regarding learning opportunities and initiatives
• Collaborate with team members on special projects or initiatives as assigned
• Assist in running routine reports to track learner progress and completion rates
• Deliver post-training evaluations to measure the effectiveness of learning initiatives
• Gather feedback from participants and stakeholders and report it to support continuously improve training programs.

Requirements

• Strong understanding of adult learning principles and instructional design methodologies
• Experience with Learning Management Systems (LMS)
• Excellent communication and interpersonal skills
• Ability to work collaboratively with cross-functional teams
• Strong organizational skills and attention to detail
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Ability to manage multiple projects and meet deadlines

Nice-to-haves

• Experience in corporate training or development roles
• Familiarity with SharePoint or similar collaboration tools
• Knowledge of current trends in learning technologies
• Certification in instructional design or related field

Benefits

• Health insurance
• 401k retirement plan
• Paid time off
• Professional development opportunities
• Flexible work schedule