Riverstone Logistics - Charlotte, NC
posted 5 days ago
Charlotte, NC
501-1,000 employees
Support Activities for Transportation
About the position
The Learning and Development Specialist will create, develop, implement, and conduct learning and development programs for employees.
Responsibilities
- Assesses learning and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives.
- Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills learning for employees and customers.
- Develops unique learning programs to fulfill workers' specific needs to maintain or improve job skills.
- Presents learning and development programs using various forms and formats including group discussion, lecture, simulations, and videos.
- Analyzes results of tests and assessments and evaluates need for retraining or edits to existing requirements.
- Evaluates program effectiveness through assessments, surveys, and feedback.
- Maintains knowledge of the latest trends in learning and development.
- Performs other related duties as required.
Requirements
- Excellent verbal and written communication skills.
- Strong presentation skills.
- Adept with a variety of multimedia learning platforms and methods.
- Ability to evaluate and research learning options and alternatives.
- Ability to design and implement effective learning and development.
- Extremely proficient with Microsoft Office Suite and related program software.
- High school diploma required. Bachelor's degree preferred.
- At least two years of training experience required.
- Demonstrated experience with needs assessment, content creation, workshop facilitation, and e-learning authoring tools.
