Learning & Development Specialist

Lincoln Company Llc. - Lincoln, NE

Full-time - Mid Level

Onsite - Lincoln, NE

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The Learning & Development Specialist at WarHorse Gaming is responsible for developing, facilitating, coordinating, and scheduling various training programs aimed at enhancing employee skills and career development. This role plays a crucial part in ensuring that training aligns with the strategic needs of the organization and supports the overall mission and values of the company.

Responsibilities

• Develop, facilitate, coordinate, and schedule training programs including New Hire Orientation and guest service training.
• Accountable for departmental performance and the accuracy of policies and procedures.
• Keep informed of new developments within the department and make recommendations for improvement.
• Manage multiple priorities and meet deadlines effectively.
• Maintain positive and ethical relations with team members and guests.
• Design and implement training programs for employee skill enhancement.
• Perform cause, knowledge, or gap analyses to determine training needs.
• Research and develop curriculum that meets business needs.
• Construct leader guides, participant manuals, and course evaluations to support training.
• Consult with department leaders to ensure training materials are up-to-date and effectively utilized.
• Prioritize safety and adhere to company safety standards.
• Maintain knowledge of industry trends through continuing education.

Requirements

• Bachelor's Degree or above in a related field or equivalent experience required.
• Minimum three years of Learning and Development/Training experience, preferably in the hospitality industry.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Proficient with Microsoft Office Suite, HRIS, and LMS.
• Demonstrated outstanding organizational, planning, and project management skills.
• Excellent facilitation and presentation skills.

Nice-to-haves

• Professional Training, Facilitation, OD and/or HR certification preferred.