Learning & Development Specialist

$66,560 - $80,330/Yr

Intelliswift Software - San Jose, CA

Full-time - Entry Level

San Jose, CA

Professional, Scientific, and Technical Services

About the position

The Learning & Development Specialist is responsible for facilitating and delivering impactful learning experiences, leveraging technology for scalable learning solutions, and managing day-to-day learning operations. This role involves leading engaging learning sessions, ensuring a positive learner experience, and supporting the planning and execution of various learning initiatives.

Responsibilities

• Lead engaging and dynamic learning sessions, virtually and in-person, across various topics.
• Ensure a positive, interactive, and learner-centered experience in all sessions.
• Manage logistics for virtual and live learning sessions, ensuring seamless delivery and engagement.
• Leverage tech-enabled learning platforms and tools to create scalable and personalized learning experiences.
• Stay informed about the latest technological trends in learning and development.
• Partner with the learning technology solutions manager to support the usage and optimization of tech-enabled learning.
• Regularly update and maintain the hub page for employee development offerings.
• Support the planning and execution of learnfest, including coordination with internal teams and external vendors.
• Provide logistical support for instructor-led training sessions, including scheduling and material preparation.
• Draft and distribute clear communications for global audiences regarding learning opportunities.
• Collect and analyze data to assess the effectiveness of learning programs.
• Provide insights and data to support the employee development team in crafting data-driven stories.
• Assist in gathering and organizing feedback and performance metrics for continuous improvement efforts.
• Stay current on industry best practices and emerging trends in learning facilitation and technology.
• Identify opportunities for improvement and innovation in learning programs.

Requirements

• 3-5 years of experience in learning and development with a strong focus on facilitation and program delivery.
• Strong familiarity with tech-enabled learning platforms and tools (e.g., LMS, e-learning, AI-driven learning).
• Experience in managing administrative tasks, such as updating content and planning events.
• Self-starter with a high level of comfort in ambiguous environments.
• Excellent interpersonal and communication skills, with experience collaborating with diverse teams.
• Experience in collecting and analyzing data to assess program effectiveness.

Nice-to-haves

• Instructional design experience is a plus, but not required.
• Experience with data analytics and reporting tools (such as Tableau) is a plus.

Benefits

• Competitive pay rate of $32.00 - $38.62 per hour.
• Remote work opportunity with flexible hours.