Learning Facilitation Professional

$47,700 - $65,600/Yr

Humana - Wesley Chapel, FL

Full-time - Entry Level

Remote - Wesley Chapel, FL

5,001-10,000 employees

Insurance Carriers and Related Activities

About the position

Become a part of our caring community and help us put health first. The Learning Facilitation Professional 1 conducts or facilitates training courses for organization employees or external audiences. The Learning Facilitation Professional 1 work assignments are often straightforward and of moderate complexity. Must reside in region 5 Counties: Pinellas and Pasco. The Learning Facilitation Professional 1 plans, coordinates, and implements all aspects of training programs for participants throughout the organization, including but not limited to instructor-led and virtual instructor-led training. Selects appropriate materials. Creates an environment that is conducive to learning and exchanging information, engages the learner, and produces the desired outcomes. Monitors training personnel records to ensure that employees have met all company training requirements for company, quality, and regulatory compliance. Analyzes course evaluations in order to judge effectiveness of training sessions and to implement suggestions for improvements. Evaluates the relevance of online resources to complement the facilitated experience in the fields as appropriate. Understands own work area professional concepts/standards, regulations, strategies and operating standards. Makes decisions regarding own work approach/priorities, and follows direction. Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation.

Responsibilities

• Conduct or facilitate training courses for organization employees or external audiences.
• Plan, coordinate, and implement all aspects of training programs for participants throughout the organization.
• Select appropriate materials for training sessions.
• Create an environment conducive to learning and exchanging information.
• Engage learners and produce desired outcomes during training sessions.
• Monitor training personnel records to ensure compliance with company training requirements.
• Analyze course evaluations to judge effectiveness of training sessions and implement suggestions for improvements.
• Evaluate the relevance of online resources to complement the facilitated experience.

Requirements

• Bachelor's Degree in Social Work, Psychology, Behavioral Health, or Licensed Practical Nurse (LPN) with a valid unrestricted license in the State of Florida, or a minimum of four years relevant experience working in a healthcare setting in lieu of Bachelor's degree.
• 1 year Care Coach or Case Management experience.
• Working knowledge of MS Office including Word, Excel, and Outlook in a Windows based environment.
• Ability to quickly learn new systems and troubleshoot basic technical difficulties in a remote environment.

Nice-to-haves

• 2+ years of Adult Training Experience using a wide variety of training tools to effectively facilitate to a wide audience.
• Experience managing projects or processes.

Benefits

• 401(k)
• 401(k) matching
• Health benefits effective day 1
• Paid time off
• Holidays
• Volunteer time
• Jury duty pay
• Recognition pay
• Tuition assistance
• Scholarships for eligible dependents
• Parental and caregiver leave
• Employee charity matching program
• Network Resource Groups (NRGs)
• Career development opportunities