Learning Facilitator - Business Insurance Underwriting

$75,500 - $124,700/Yr

Travelers - Hartford, WI

Full-time - Mid Level

Hartford, WI

Insurance Carriers and Related Activities

About the position

The Learning Facilitator for Business Insurance Underwriting at Travelers is responsible for delivering and designing engaging learning programs that support both short-term and long-term business objectives. This role involves facilitating live, virtual, and blended learning experiences, while also acting as a liaison in the development of training materials. The ideal candidate will leverage their underwriting experience to enhance the skills of new underwriters and modernize existing training resources.

Responsibilities

• Deliver live, virtual, multimedia, or blended learning curriculum to meet the technical and skill requirements of employees and business partners.
• Create an environment in which learners feel secure, respected, and comfortable to learn, ask questions, and share experiences.
• Design learning assets including training materials, activities, videos, and mockups.
• Consult with front line managers on the development of their staff.
• Deliver learning using course materials and resources as designed.
• Challenge the status quo and stay abreast of industry and training best practices, making recommendations for enhancements.
• Perform other duties as assigned.

Requirements

• Bachelor's Degree preferred.
• Minimum of four years of work experience in supported business operation or other learning and development related experience.
• Five or more years of technical experience in line of business supported preferred.
• General knowledge of MS Office products preferred.
• Working knowledge of multiple learning technologies required, including video conferencing and virtual platforms.
• General knowledge of adult learning and design best practices for effective learning resources.
• Strong written and verbal communication skills with the ability to self-review and meet quality standards.
• Demonstrated focus on continuous self-learning and exploration of new trends in learning and development.

Nice-to-haves

• Deep understanding and knowledge of Commercial Property coverage.
• Prior experience in facilitating training and/or delivering presentations.
• Intermediate technical experience in line of business supported.
• Basic leadership skills, including building and maintaining work relationships.

Benefits

• Health Insurance coverage from the first day of employment for employees and eligible family members.
• 401(k) matching contributions dollar-for-dollar up to the first 5% of eligible pay.
• Pension Plan that is 100% funded by Travelers.
• Minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program with tools and resources for achieving wellness goals and access to professional counseling services.
• Volunteer Encouragement through Matching Gift and Volunteer Rewards programs.