Learning & Organizational Development Specialist

$88,700 - $110,000/Yr

Colorado Access - Aurora, CO

Full-time - Mid Level

Onsite - Aurora, CO

Insurance Carriers and Related Activities

About the position

The Learning & Organizational Development Specialist at Colorado Access plays a crucial role in shaping the vision and supporting the mission of the organization. This position is responsible for conducting comprehensive learning and organizational needs assessments to identify areas for improvement within the company. The specialist will develop and design targeted learning and organizational development interventions, balancing the needs of both short-term and long-term initiatives to align with the strategic priorities of Colorado Access. Clear communication of strategies to internal partners is essential, as is building consensus and prioritizing interventions that align with the organization's goals. In addition to developing training programs, the specialist will facilitate change management activities aimed at achieving organizational key results (OKRs), improving resource utilization, and streamlining processes. This includes adopting new technologies and ensuring that the implementation of contracts and accreditation standards is efficient. The role also involves providing one-on-one and team performance coaching to employees, managing the planning and coordination of learning interventions throughout the talent development cycle, and ensuring consistency in learning content across the organization. The specialist will formulate educational objectives that support Colorado Access' mission and values, determining the best instructional methods to meet the needs of various departments. This includes creating learning content, facilitating training sessions, and ensuring that all training logistics meet or exceed internal and external policies and regulations. The role requires ongoing evaluation and modification of existing programs to enhance their effectiveness, as well as participation in community engagement activities that align with the organization's core values and diversity, equity, and inclusion initiatives.

Responsibilities

• Conduct learning and organizational needs assessments to identify areas for improvement.
• Develop and design learning and organizational development interventions.
• Communicate strategies to internal partners and build consensus on interventions.
• Facilitate change management activities to achieve organizational key results (OKRs).
• Provide targeted one-on-one and team performance coaching to employees.
• Manage the planning, coordination, and implementation of learning interventions across the talent development cycle.
• Ensure consistency in learning content and methods across the organization.
• Formulate educational objectives in support of Colorado Access' mission and values.
• Create learning content and outlines, and facilitate training sessions.
• Review, evaluate, and modify existing and proposed programs; recommend appropriate changes.

Requirements

• Bachelor's degree in organizational development, organizational psychology, adult-learning, training, or healthcare preferred.
• Three years' experience in the organizational development and/or learning industries.
• Previous experience in a healthcare setting such as a hospital or health insurance company is highly preferred.
• Strong analytical skills including artificial intelligence (AI) and data assessment.
• Excellent organizational skills, attention to detail, and communication skills.
• Experience creating organizational development and learning strategies in line with OKRs and strategic priorities.
• Familiarity with learning industry tools such as Articulate Storyline, Captivate, LMS platforms, Prezi, Miro, PowerPoint, and Word.
• Strong project management skills and ability to achieve milestones in line with strategic priorities.

Nice-to-haves

• Experience in case management and understanding of Colorado Medicaid and CHP programs.
• Knowledge of healthcare workflows and trauma-informed care.

Benefits

• AD&D insurance
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Flexible spending account
• Tuition reimbursement
• Paid time off
• Work from home options
• Leadership training provided
• Employee assistance program
• Vision insurance
• Life insurance