Learning Solutions Architect II

Navy Federal Credit Union - Winchester, VA

Full-time - Mid Level

Winchester, VA

Credit Intermediation and Related Activities

About the position

The Learning Solutions Architect at Navy Federal is responsible for identifying learning gaps and recommending effective learning solutions that align with business unit objectives and enterprise-wide initiatives. This role involves collaboration with various partners to develop strategy-focused learning resources and support the measurement of learning effectiveness. The position requires a strong understanding of instructional design and the ability to facilitate professional development and employee upskilling programs.

Responsibilities

• Assist in the development of learning strategies, tactics, and solutions.
• Design and develop learning solutions and content for professional development or employee upskilling programs.
• Facilitate learning solutions for professional development and employee upskilling.
• Gather data and conduct analysis to evaluate training effectiveness.
• Collaborate in the development of reference materials and support tools for strategic learning.
• Stay current with industry learning best practices and enhancements.
• Support multiple small-scale Division/Branch projects and programs.
• Perform other duties as assigned.

Requirements

• Experience in program management and evaluation, learning science, communications, instructional design, or organizational development.
• Willingness to learn and apply a growth mindset.
• Experience in conducting needs assessments for learning solutions.
• Ability to build relationships and influence team members and management.
• Experience measuring ROI on learning solutions.
• Exposure to compiling and presenting findings to stakeholders.
• Experience in synchronous learning and facilitation.
• Participation in cross-functional teams and projects.
• Fundamental understanding of instructional theories and educational psychology.
• Exposure to building strategic plans with partner leadership.
• Ability to interact effectively in difficult situations.
• Research, analytical, and problem-solving skills.
• Effective communication skills at all organizational levels.
• Bachelor's Degree in a relevant field or equivalent experience.

Nice-to-haves

• Experience in instructional design and development of training programs.
• Familiarity with educational technology tools and resources.
• Knowledge of adult learning principles.

Benefits

• Highly competitive pay
• Generous benefits and perks
• Recognition as one of the best companies to work for in various categories
• Hybrid workplace options