Learning Strategy Program Manager, Growth and Development

Apple - Austin, TX

Full-time

Austin, TX

Computer and Electronic Product Manufacturing

About the position

The Learning Strategy Program Manager for Growth and Development at Apple is responsible for creating and managing a portfolio of learning programs aimed at enhancing the skills and knowledge of Retail field teams. This role focuses on driving strategies that foster growth and development, ensuring that team members are equipped to deliver exceptional customer experiences and achieve business goals. The ideal candidate will be a strategic thinker with a passion for storytelling and a commitment to driving impactful learning experiences.

Responsibilities

• Identify industry trends and propose modern learning strategies to create business briefs for products, programs, and projects.
• Establish success metrics to measure impact and generate insights.
• Connect with field teams to understand their needs and challenges, and implement solutions accordingly.
• Lead portfolios of learning products, programs, and projects end-to-end, applying program management techniques.
• Communicate complex ideas clearly and effectively to engage and influence stakeholders.

Requirements

• 7+ years in program management, marketing, training, education, and/or internal engagement.
• Proven ability to initiate, prioritize, and drive projects from concept to execution.
• Exceptional written and verbal communication skills.

Nice-to-haves

• Ability to navigate a large cross-functional organization and balance stakeholders and priorities.
• Experience handling complex/multi-faceted global projects.
• Comfortable in fast-paced environments and able to remain calm under pressure.

Benefits

• Equal opportunity employer committed to inclusion and diversity.