Learning Strategy Program Manager, Product & Commercial

Apple - Austin, TX

Full-time

Austin, TX

Computer and Electronic Product Manufacturing

About the position

As the Program Manager for learning strategy and experiences for Apple Retail, you will be responsible for creating and managing a portfolio of learning programs that inspire and inform Retail field teams. This role focuses on driving strategies that enhance skills and knowledge, ultimately improving customer experiences and supporting business growth across key product areas such as Mac, iPhone, and Small Business.

Responsibilities

• Identify industry trends and propose modern learning strategies to create business briefs for products, programs, and projects.
• Establish success metrics to measure impact and generate insights.
• Connect with field teams to understand their needs and challenges, and implement solutions accordingly.
• Lead portfolios of learning products, programs, and projects end-to-end, applying program management techniques.
• Communicate complex ideas clearly and effectively to engage and influence stakeholders.

Requirements

• 7+ years in program management, marketing, training, education, and/or internal engagement.

Nice-to-haves

• Proven self-starter with the ability to initiate, prioritize, and drive projects from concept to execution.
• Collaborative mindset with strong communication skills to navigate a large cross-functional organization.
• Ability to remain calm under pressure and tight deadlines.
• Proven track record of handling complex/multi-faceted global projects.
• Exceptional written and verbal communication skills.

Benefits

• Equal opportunity employer committed to inclusion and diversity.