Holman Automotive - Fort Lauderdale, FL
posted 3 days ago
About the position
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. We are seeking a Lease End Coordinator to join our team at BMW of Fort Lauderdale and be the friendly, knowledgeable point of contact for customers returning their leased vehicles.
Responsibilities
- Deliver outstanding customer service to ensure customers feel supported and valued throughout the lease return process.
- Collaborate closely with the Used Car Sales Manager and other members of the team to ensure all lease return requirements are met.
- Conduct visual inspections of vehicles, complete all necessary paperwork accurately and efficiently, and arrange for the return of the leased vehicle.
- Ensure all lease return documentation is completed accurately and efficiently, adhering to dealership policies, legal requirements, and manufacturer guidelines.
- Identify opportunities to improve and streamline the lease return process.
- Work closely with the Used Car Sales Manager and other team members to support the overall goals of the dealership.
- Foster a collaborative and supportive working environment by communicating clearly and effectively with internal partners and by providing assistance when needed.
- Attend and complete required training and participate in departmental meetings.
- Perform all other duties and special projects as assigned.
Requirements
- Valid driver's license and clean driving record.
- A customer-first mindset with excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Availability to work Sundays and four weekdays.
- 2-4 years' experience in administrative services, customer service, or related fields.
- Familiarity with office technology and equipment, including computers, fax machines, scanners, printers, phone systems, etc.
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- Employee Assistance Program
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays, Bereavement, and Jury Duty
- Paid Pregnancy/Parental leave
- Paid Military Leave
- Tuition Reimbursement
