Leasing Agent / Administrative Assistant

$35,360 - $43,680/Yr

Glendale Realty Services Group - Amherst, NY

Full-time - Entry Level

Amherst, NY

Real Estate

About the position

The Leasing Agent / Administrative Assistant plays a crucial role in the efficient operation of the leasing office at Glendale Realty Services Group. This position involves a combination of administrative tasks and leasing responsibilities, including showing apartments, processing leases, and assisting the Property Manager in various duties. The role requires excellent customer service skills and the ability to manage multiple tasks effectively.

Responsibilities

• Provide courteous, efficient handling of all prospect and resident phone calls.
• Greet tenants, prospects, and anyone else entering the leasing office.
• Provide consistent application of policies and procedures.
• Assist Property Manager in creating and implementing advertisements in media.
• Assist Property Manager in generating leads with a focus on converting leads into rentals.
• Prepare required paperwork to process and move in prospective residents.
• Have thorough knowledge of lease terms, addendums, and community policies.
• Assist in preparation of required documents.
• Know the geographical area of the community and be able to give location directions, as well as pertinent information about the community.
• Assist in preparation and delivery of resident leases.
• Assist in collection and posting of rent.
• Maintain property files according to policy and tax credit requirements.
• Take service requests from residents and coordinate work orders with the Maintenance Department.
• Maintain the integrity of the community by ensuring confidentiality of resident and company information.

Requirements

• High school diploma or GED required.
• Valid driver's license and clean driving record required.
• Computer proficiency including Microsoft Office Suite and property management software.
• Excellent verbal and written communication skills.
• Detail-oriented and organized.
• Outgoing, friendly attitude and ability to make others feel welcome and comfortable.

Nice-to-haves

• Prior experience in sales is preferred.
• Leasing experience and/or NYS Real Estate license preferred.

Benefits

• Paid Holidays
• Paid Time Off
• Health, Dental & Vision Insurance
• Life Insurance
• 401(k)
• 401(k) Matching