Leasing Agent - Affordable Housing: Sunset Park

About the position

Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in-need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities. The position is responsible for the showing and leasing of apartments in accordance with regulatory agreements and Volunteers of America policies and procedures.

Responsibilities

• Process applications by conducting applicant interviews, obtaining 3rd verifications as necessary, calculating income/assets/medical expenses and entering data into the property management software. Confirm that software calculated rent is accurate.
• Execute applicant lease documents in accordance with Volunteers of America policy and procedure.
• Assist in processing recertifications and interim-recertifications.
• Assist in collection and posting of resident rents and utilities. Deliver rent delinquency notices.
• Maintain applicant waitlist and resident files in accordance with program regulations. Conduct semi-annual waitlist updates.
• Assist in compiling program required documents for annual financial audit.
• Monitor the property and resolve minor issues and escalate more serious issues in the absence of the Community Administrator.
• Collaborate with Service Coordinators to enhance resident quality of life.
• Perform all other duties as assigned.

Requirements

• High school diploma or its equivalent and one-year administrative/clerical office experience.
• Knowledge of computer operations to include basic data entry.
• Must be able to communicate effectively and maintain good relations with residents and employees.
• Basic math aptitude.

Benefits

• Paid Holidays/Paid Time Off
• Volunteer/Wellness Day
• Tuition Assistance
• Pension and 403b Retirement Plan
• Health, Dental, Vision, Pet Insurances
• Life Insurance (Including Accidental Death & Dismemberment)
• Accident Insurance
• Employee Assistance/Work Life Balance Program
• Employee Discount Program
• LifeLock with Norton
• Public Loan Forgiveness