Leasing Agent/Assistant Property Manager

$65,000 - $80,000/Yr

Advanced Property Management - Lynn, MA

Full-time - Entry Level

Lynn, MA

Real Estate

About the position

The Leasing Agent/Assistant Property Manager will act as a liaison between prospective residents and the property management team, providing essential leasing services and support. This role involves assisting with marketing, showings, and the screening of applicants, while maintaining communication with various stakeholders to ensure a smooth leasing process. The position requires a strong focus on customer service and the ability to understand and respond to resident needs within the community.

Responsibilities

• Assist with marketing and showings of properties.
• Review applications and screen prospective residents.
• Prepare Section 8 voucher paperwork.
• Organize all applications and provide updates when requested.
• Meet daily with the Acting Property Manager and Maintenance Manager to update the vacancy log.
• Prepare Move-in Files and ensure Welcome Packages are available and up to date.
• Follow up with the Office Assistant and Maintenance for move-ins.
• Change resident's status in the computer system when a 30-day notice is provided and keep a copy in the tenant file.
• Send lease renewals for market and subsidized units 60 days prior to renewal date.
• Ensure all lease charges for self-renewing leases are updated.
• Add work orders to the system through the Maintenance App during property visits.
• Request scheduling of pest control services when necessary.
• Draft notices to residents and provide complete leasing information to prospective residents.
• Offer low-income applications to rejected applicants without Section 8 vouchers.

Requirements

• Bachelor's degree or equivalent work experience.
• Ability to work some evenings or weekends.
• Customer service experience.
• Detail-oriented with a positive attitude.
• Exceptional organizational and communication skills.
• Ability to interact with a wide range of people from diverse cultures.
• Sensitivity and understanding regarding the needs of residents.

Nice-to-haves

• Bilingual skills in sales and customer service.
• Experience in property leasing.

Benefits

• Paid holidays
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Paid time off
• Vision insurance
• 401(k) matching
• Life insurance