Westland Real Estate Group - San Antonio, TX
posted 3 months ago
The Leasing Agent at Westland Real Estate Group plays a crucial role in presenting and leasing properties to prospective residents. This position is essential for maintaining high occupancy rates and ensuring that potential clients are effectively converted into residents. The Leasing Agent acts as the on-site representative of Westland, responsible for greeting clients, showcasing the features and benefits of the assigned community, and securing lease agreements from qualified applicants. Customer service is a top priority, as the Leasing Agent must strive to make current residents feel welcome and comfortable in their homes. In this role, the Leasing Agent will meet and greet prospective residents, determine their needs and preferences, and conduct tours of the community and available units. They will explain rental criteria and assess whether prospects meet the requirements before applying. The Leasing Agent is also responsible for preparing and executing lease agreements in accordance with Westland's property standards and state regulations. A minimum of 10 new leases per month is expected for those in the Leasing Agent II position. The Leasing Agent must maintain a thorough understanding of current rental rates, unit sizes, locations, and all amenities offered by the property. They are tasked with keeping work areas clean and orderly, ensuring model units are presentable, and managing all prospective rental applications and resident files. Additionally, the Leasing Agent will conduct credit checks and verifications to qualify potential renters according to Westland's criteria, while also adhering to all relevant laws and regulations. The role requires excellent interpersonal skills to effectively communicate with individuals from diverse backgrounds. The Leasing Agent will also handle resident requests and concerns, ensuring that maintenance issues are addressed promptly and that residents are informed of any changes to their rental agreements. Marketing responsibilities include participating in outreach activities, advertising available properties, and conducting market surveys to stay competitive. Overall, the Leasing Agent is a vital part of the Westland team, contributing to the company's commitment to high-quality service and community impact.