Intersolutions - Acton, MA

posted 4 months ago

Full-time
Acton, MA
Administrative and Support Services

About the position

As a Leasing Professional at InterSolutions, you will play a crucial role in providing exceptional customer service to both current and prospective residents. Your primary responsibility will be to assist individuals in finding their ideal apartment while ensuring a smooth leasing process. This position is ideal for those who are motivated, reliable, and have a passion for helping others. You will be part of a dynamic team that values your contributions and offers opportunities for growth and development. The role involves greeting prospective residents, conducting tours, and determining their housing needs and preferences. You will also be responsible for preparing and assisting new residents with all necessary leasing paperwork, including lease agreements and credit checks. Additionally, you will manage the lease renewal process and ensure that apartments are move-in ready by conducting inspections and making any necessary last-minute touches. Your ability to communicate effectively and engage with different personalities will be key to your success in this role. InterSolutions prides itself on making the hiring process seamless and efficient. From the initial interview to the final hire, our team is dedicated to supporting you every step of the way. We offer paid industry training, career coaching, and permanent placement opportunities, making it easy for you to start your next role in property management. If you have a background in real estate, retail, sales, leasing, hospitality, or customer service, and are looking for a rewarding career, we encourage you to apply today!

Responsibilities

  • Greet prospective residents and give tours while determining housing needs and preferences.
  • Accurately prepare and assist new residents with all leasing paperwork (i.e. lease move-in packets, applications, lease agreements, and employment and credit checks).
  • Collect security deposits, rent, and any other charges associated with resident move-ins.
  • Communicate all lease and community policies to new and current residents.
  • Follow up with all leads and prospects that did not lease.
  • Ensure apartments are move-in ready by inspecting and adding last-minute touches when appropriate.
  • Seek out new residents with creative marketing techniques.
  • Manage the lease renewal process.
  • Respond timely to all calls, emails, and site visits.

Requirements

  • Ability to communicate effectively both in writing and verbally.
  • Basic computer knowledge including Microsoft Word, Outlook, Excel and exposure to social media.
  • Knowledge of leasing software a plus including Yardi, Blue Moon, Onesite, MRI, etc.
  • Ability to work weekends as required.

Benefits

  • Paid industry training
  • Career coaching
  • Permanent placement opportunities
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