Leasing Agent

$33,280 - $35,360/Yr

Yugo - Cincinnati, OH

Full-time - Entry Level

Cincinnati, OH

Food Services and Drinking Places

About the position

As a Leasing Agent at Yugo, you will play a vital role in our apartment community, focusing on leasing and marketing while ensuring positive resident relations. This position involves managing apartment rentals, overseeing move-ins and lease renewals, and generating leads to connect students with their ideal living spaces.

Responsibilities

• Greet prospective clients, conduct property tours, and showcase features and benefits of the apartments.
• Complete applications, secure deposits, and process lease paperwork for move-ins and move-outs.
• Handle phone calls and in-person inquiries, maintaining guest cards and following up with prospects.
• Prepare and submit applications for approval, ensuring apartments are ready for move-in and orienting new residents.
• Assist with lease renewals, accept rental payments, and support marketing and sales efforts.
• Maintain up-to-date market information and participate in weekly leasing activity meetings.
• Update reports, monitor market conditions, and provide insights for community improvements.
• Manage service requests, plan resident functions, and maintain accurate commission records.
• Participate in outreach marketing, maintain community appearance, and enforce policies and procedures.
• Ensure compliance with Fair Housing laws and company policies, contributing to a positive team environment.
• Maintain flexibility with work schedule, including evenings and weekends, and perform additional tasks as needed.

Requirements

• High school diploma, GED or equivalent preferred.
• Relevant experience in residential properties, rental operations, or related experience.
• Experience with property management software such as RealPage or Entrata.
• Strong interpersonal and communication skills to build and maintain quality relationships.
• Strong customer service skills, with the ability to manage difficult situations and respond promptly to customer needs.

Nice-to-haves

• Carbon Literacy Certification or willingness to undertake training.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k) with 4% match
• Paid time off (PTO)
• Paid wellness time
• Paid volunteer time
• Paid parental leave
• 11 paid holidays