Leasing Agent

The Neiders Company - Tacoma, WA

Full-time - Entry Level

Tacoma, WA

Accommodation

About the position

As a Leasing Agent for The Neiders, you will be instrumental in attracting and retaining residents in our apartment homes, particularly in challenging locations. This role emphasizes accountability and legendary customer service, requiring you to guide prospective residents through the leasing process while ensuring compliance with policies and regulations. Your ability to adapt and provide exceptional service will be key to your success in this position.

Responsibilities

• Take ownership of the leasing process from start to finish, ensuring all tasks are completed accurately and efficiently.
• Provide legendary customer service to prospective and current residents, building rapport through effective communication.
• Conduct property tours, highlighting features and amenities that meet prospective residents' needs.
• Develop and implement creative marketing strategies to attract prospective residents, leveraging traditional and digital channels.
• Assist prospective residents with the application process, screening applicants, and conducting background checks.
• Prepare and execute lease agreements, ensuring accuracy and compliance with regulations.
• Coordinate move-in/move-out procedures, conducting unit inspections and facilitating smooth transitions for residents.

Requirements

• High school diploma or equivalent; additional education or training in sales, marketing, or real estate preferred.
• Minimum of 2 years of experience in leasing, sales, or customer service, preferably in the multifamily housing industry.
• Strong interpersonal and communication skills with the ability to build rapport with diverse audiences.
• Resilience and adaptability to thrive in a challenging environment, with a solutions-oriented mindset.
• Knowledge of fair housing laws and regulations, as well as leasing best practices.
• Proficiency in Microsoft Office suite and property management software.
• Reliable transportation, valid driver's license, and proof of insurance.

Benefits

• Full suite of benefits, including Medical, Dental, Vision
• Matching 401K
• 15 days of PTO
• 6 days Paid Holidays + 1 Floating Holiday (Veteran's Day OR Day After Thanksgiving)
• Housing discounts at TNC properties
• Perks & Rewards through Nectar & Gifted
• Employee Assistance Program
• Opportunity for Advancement
• Supplementary Discounts through MetLife