Leasing Agent

Campus Apartments - Fort Collins, CO

Full-time - Entry Level

Fort Collins, CO

Real Estate

About the position

The Leasing Agent position at Campus Apartments is an exciting opportunity for enthusiastic and outgoing individuals who are passionate about providing exceptional housing for college students. Since its inception in 1958, Campus Apartments has focused on delivering superb housing solutions, and the success of the company is attributed to its dedicated team. This role is ideal for someone who enjoys a fun work environment, is willing to work hard, and can think creatively to solve problems. As a Leasing Agent, you will play a crucial role in the day-to-day operations of the property, ensuring customer satisfaction, fiscal stability, and maintaining the physical condition of the property. You will assist in leasing efforts to achieve full lease-up and high occupancy levels, manage property licenses, and ensure compliance with legal requirements. Your responsibilities will also include handling resident concerns, preparing performance reports, and developing marketing programs to enhance the property's visibility in the marketplace. This position offers growth opportunities within a diverse and stable company that values job training and a fun-loving team atmosphere.

Responsibilities

• Assist with the day-to-day operations of the property to ensure customer satisfaction, fiscal stability, and good physical condition.
• Assist with leasing to ensure full lease-up and maintenance of high occupancy levels, including mailing renewal offers and logging responses.
• Ensure an accurate record of availability that is compatible with the lease renewal report.
• Approve, enter, and present all rental applications to the General Manager for execution.
• Manage property licenses and the renewal process by liaising with legal counsel and the City.
• Assist with the check-out process to ensure compliance with final account statement requirements, including accepting keys and performing inspections of vacated units.
• Ensure that leases and resident check-ins are accurate and efficient.
• Investigate and respond to concerns/complaints from residents in a timely manner, fostering good public relations and reporting to the General Manager.
• Assist in the preparation of weekly reports related to the property's performance as required.
• Assist in the development and implementation of advertising/marketing programs to position the property in the marketplace.
• Assist in the development and implementation of resident retention programs.
• Maintain courteous communication with residents, applicants, employees, and vendors.
• Answer telephones as needed.
• Perform general administrative duties such as filing and typing.

Requirements

• Bachelor degree or equivalent combination of education and experience.
• First Aid/CPR certification or willingness to obtain.
• Valid driver's license and current automobile insurance is preferred.
• Ability to operate fax machine, copier, telephone, personal computer, typewriter, calculator, adding machine, key machine, key card system, and vacuum.
• Computer skills and math ability.
• Accurate typing and record keeping.
• Proficient in Microsoft Word, Excel, and Outlook.
• Knowledge of Entrata is preferred.
• Accurate in numerical analysis and transfer of related data.
• Accurate in preparation of documents to ensure grammatical and legal correctness.
• Knowledge of and adherence to all federal, state, and local laws.
• Ability to follow through with all necessary paperwork and ensure all deadlines are met.
• Demonstrate a positive, professional, and enthusiastic attitude at all times.
• Excellent customer service skills.
• Ability to communicate effectively and professionally while operating in a fast-paced environment.
• Ability to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally call for minor deviations.
• Ability to think rationally beyond a specific set of instructions.

Nice-to-haves

• Experience in property management or leasing is a plus.
• Familiarity with local housing laws and regulations.

Benefits

• Growth opportunities within the company.
• Diversity and stability in the workplace.
• Job training and development programs.
• A fun-loving team environment.