Leasing Agent

Eureka Multifamily Group - Austin, TX

Full-time - Entry Level

Austin, TX

Management of Companies and Enterprises

About the position

The Leasing Agent at Eureka Multifamily Group is responsible for managing all activities related to apartment rentals, resident move-ins, and lease renewals. This role focuses on maintaining occupancy levels, providing excellent customer service, and ensuring compliance with Fair Housing regulations. The Leasing Agent will assist in administrative tasks, conduct property tours, and handle resident inquiries, all while promoting a positive living environment.

Responsibilities

• Assist community managers in maintaining occupancy levels at the affordable living community.
• Conduct tours and maintain the wait list for apartment rentals.
• Gather required verification and process new applications for prospective residents.
• Prepare move-in packets and complete all move-in paperwork, including leases and addendums.
• Respond to resident inquiries and concerns, providing excellent customer service.
• Receive rent payments, complete resident receipts, and update resident records accordingly.
• Promote and ensure compliance with Fair Housing Laws and other relevant regulations.
• Maintain the physical appearance of the community by performing minor cleaning and upkeep tasks.
• Participate in mandatory training programs and adhere to company policies.

Requirements

• High school diploma or GED or equivalent experience.
• Prior experience in customer service or sales position.
• Bilingual communication skills are required.
• Excellent interpersonal and verbal communication skills.