Leasing Agent

Campus Apartments - Atlanta, GA

Full-time

Atlanta, GA

Real Estate

About the position

The Leasing Agent plays a crucial role in the day-to-day operations of the property, ensuring customer satisfaction, fiscal stability, and maintaining the physical condition of the property. This position is ideal for enthusiastic individuals who enjoy a fun work environment and are committed to providing excellent service to college students seeking housing. The role involves various responsibilities, including leasing management, resident relations, and administrative tasks, all aimed at achieving high occupancy levels and fostering a positive community atmosphere.

Responsibilities

• Assist with the day-to-day operations of the property to ensure customer satisfaction and fiscal stability.
• Assist with leasing efforts to ensure full lease-up and maintenance of high occupancy levels, including mailing renewal offers and managing property availability.
• Ensure an accurate record of availability that is compatible with the lease renewal report.
• Approve, enter, and present all rental applications to the General Manager for execution.
• Manage property licenses and the renewal process by liaising with legal counsel and the City.
• Assist with the check-out process to ensure compliance with final account statement requirements, including accepting keys and performing inspections of vacated units.
• Ensure that leases and resident check-ins are accurate and efficient.
• Investigate and respond to concerns/complaints from residents in a timely manner, fostering good public relations.
• Assist in the preparation of weekly reports related to the property's performance as required.
• Assist in the development and implementation of advertising/marketing programs to position the property in the marketplace.
• Assist in the development and implementation of resident retention programs.
• Maintain courteous communication with residents, applicants, employees, and vendors.
• Answer telephones as needed.
• Perform general administrative duties such as filing and typing.

Requirements

• Bachelor degree or equivalent combination of education and experience.
• First Aid/CPR certification or willingness to obtain.
• Valid driver's license and current automobile insurance is preferred.
• Ability to operate fax machine, copier, telephone, personal computer, typewriter, calculator, adding machine, key machine, key card system, and vacuum.
• Computer skills and math ability.
• Accurate typing and record keeping.
• Proficient in Microsoft Word, Excel, and Outlook.
• Knowledge of Entrata is preferred.
• Accurate in numerical analysis and transfer of related data.
• Accurate in preparation of documents to ensure grammatical and legal correctness.
• Knowledge of and adherence to all federal, state, and local laws.
• Ability to follow through with all necessary paperwork and ensure all deadlines are met.
• Demonstrate a positive, professional, and enthusiastic attitude at all times.
• Excellent customer service skills.
• Ability to communicate effectively and professionally while operating in a fast-paced environment.
• Ability to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally call for minor deviations.

Benefits

• Growth opportunities
• Diversity
• Stability
• Job training
• Fun-loving work environment