LEASING AGENT

$39,024 - $48,780/Yr

City Of Columbia - Columbia, SC

Full-time - Entry Level

Columbia, SC

Executive, Legislative, and Other General Government Support

About the position

The Leasing Agent position at the City of Columbia involves performing administrative and clerical work to support the Two Notch Development Corporation's programs. The role emphasizes providing excellent customer service, managing housing leases, and maintaining accurate records while ensuring compliance with regulatory requirements. The position requires a balance of routine tasks and independent decision-making, with a focus on resident satisfaction and community marketing.

Responsibilities

• Answer the telephone and provide accurate information to callers or forward calls to appropriate personnel.
• Assist in marketing housing units to the public.
• Prepare, process, and sign housing leases.
• Coordinate activities related to residents moving in and out of units.
• Receive, record, and process rent payments.
• Establish and maintain accurate housing/renter records.
• Prepare and track maintenance work orders, ensuring timely completion.
• Assist with general bookkeeping and accounting tasks as assigned.
• Maintain a professional atmosphere in the office and meeting areas.
• Inspect models and market-ready vacancies daily for cleanliness.
• Qualify prospective residents and determine their needs and preferences.
• Present the community and specific apartments, communicating features and benefits.
• Maintain awareness of local market conditions and trends.
• Contribute ideas for marketing and improving resident satisfaction.
• Perform external market outreach at nearby businesses and organizations as needed.
• Process all annual recertifications, ensuring compliance with regulatory requirements.
• Complete lease applications and assist with application verification.
• Inspect community grounds and report service needs to maintenance staff.
• Organize and file reports, leases, and paperwork.
• Assist the property manager in preparing reports and communications.
• Perform routine clerical work, including typing, copying, and data entry.
• Respond to public inquiries and complaints regarding department policies and procedures.
• Attend training and meetings to enhance job knowledge and skills.

Requirements

• Proficiency in Microsoft Office, including Word and Excel.
• Basic data entry and computer skills.
• Ability to perform basic arithmetic operations such as addition, subtraction, multiplication, and division.
• Knowledge of property management software is preferred.
• Ability to summarize and format data for easy identification and extraction.
• Strong customer service skills and ability to assist the public effectively.
• Ability to perform clerical tasks with attention to detail and accuracy.

Nice-to-haves

• Experience in property management or leasing roles.
• Familiarity with HUD's Multi-Family Program regulations.
• Previous experience in customer service or administrative support.

Benefits

• Full-time employment with a competitive salary range of $39,024 - $48,780 per year.