Leasing Agent

Styl Residential - Henderson, NV

Full-time - Entry Level

Henderson, NV

101-250 employees

Real Estate

About the position

STYL Residential is seeking a Leasing Agent who will leverage outstanding customer service and sales skills to enhance the leasing process at our community. This role is pivotal in providing exceptional service to prospective residents and acting as a brand ambassador for the company. The Leasing Agent will be responsible for leasing apartments, maintaining relationships with residents, and contributing to the community's positive reputation.

Responsibilities

• Oversee sales process and provide exceptional tour experience for prospective residents
• Proactively follow up with all current and prospective renters utilizing and maintaining a Customer Relationship Management database
• Build and maintain relationships with prospects and current residents to ensure retention and satisfaction
• Contribute to positive online reputation of community
• Partner with marketing to generate awareness, interest and excitement via social media
• Assist in the planning and execution of resident engagement events
• Ensure tour path, apartment homes, and amenity spaces are clean and consistent with company standards
• Ensure all open and close procedures are followed to company standards
• Understand product and market knowledge, which includes shopping competitive properties and completion of market surveys
• Complete lease applications and assist with verification of application information
• Utilize customer service skills to professionally resolve issues
• Complete weekly leasing reports accurately and timely
• Inspect apartment homes prior to residents moving in to ensure a superior move in experience
• Accept rent payments, security deposits and other applicable fees
• Perform other job duties as required

Requirements

• Bachelor's degree is preferred
• Prior customer service or sales experience is preferred
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) is preferred
• A valid Driver's License and reliable transportation may be required based upon specific property needs

Nice-to-haves

• Highly motivated, outgoing self-starter who is excited to join a growing company
• Superior customer service skills with the ability to resolve issues professionally
• Available to work weekends and extended hours based on needs of the community
• Reliable and team oriented
• Positive attitude and willingness to learn
• Outstanding verbal, written and listening skills
• Excellent negotiation and problem-solving skills
• Efficient time management and ability to prioritize multiple projects
• Strong interpersonal skills

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance