Leasing Agent

$35,360 - $39,520/Yr

Yugo - Madison, WI

Full-time - Entry Level

Madison, WI

Food Services and Drinking Places

About the position

Yugo is seeking a Leasing Agent to join the team at Madison Lux, where you will play a crucial role in managing apartment rentals and ensuring positive resident relations. This position involves handling all aspects of leasing and marketing, including conducting property tours, processing lease paperwork, and supporting marketing initiatives. The ideal candidate will embody Yugo's values of being bold, real, true, and open, contributing to a vibrant community atmosphere.

Responsibilities

• Greet prospective clients, conduct property tours, and showcase features and benefits of the apartments.
• Complete applications, secure deposits, and process lease paperwork for move-ins and move-outs.
• Handle phone calls and in-person inquiries, maintaining guest cards and following up with prospects.
• Prepare and submit applications for approval, ensuring readiness of apartments for move-in, and orient new residents.
• Assist with lease renewals, accept rental payments, and support marketing and sales efforts.
• Support marketing and sales initiatives, maintain up-to-date market information, and participate in weekly leasing activity meetings.
• Update reports, monitor market conditions, and provide insights for community improvements.
• Manage service requests, plan resident functions, and maintain accurate commission records.
• Participate in outreach marketing, maintain community appearance, and enforce policies and procedures.
• Ensure compliance with Fair Housing laws and company policies, and contribute to a positive team environment.
• Ensure the office and model apartments are clean and open on schedule, communicate policy changes, and support the community team.
• Maintain flexibility with work schedule, including evenings and weekends, and perform additional tasks as needed.

Requirements

• High school diploma, GED or equivalent, preferred.
• Relevant experience working at a property, preferably at a university/college.
• Experience with property management software, such as RealPage or Entrata.
• Strong interpersonal and communication skills, with the ability to build and maintain quality relationships.
• Strong customer service skills, with the ability to manage difficult or emotional customer and staff situations.

Nice-to-haves

• Carbon Literacy Certification or willingness to undertake training.

Benefits

• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Paid time off
• 401(k) with 4% match
• Parental leave
• Vision insurance
• Life insurance