Leasing Agent

Robert Half - Oakland, CA

Full-time - Entry Level

Oakland, CA

Administrative and Support Services

About the position

This position involves leasing and managing affordable housing properties, ensuring a high level of customer service and compliance with housing laws. The role focuses on engaging with prospective residents, processing applications, and maintaining strong relationships with current tenants to enhance retention.

Responsibilities

• Show, lease, and move in prospective residents in a friendly and professional manner
• Accurately and timely process resident applications
• Maintain updated knowledge of property amenities and community offerings
• Assist in the preparation and distribution of marketing materials
• Develop and maintain strong relationships with residents to enhance resident retention
• Ensure compliance with Housing Laws and Policies regarding occupancy at all times
• Maintain accurate records of prospective and current tenants, as well as rental rates and collection of rent
• Exceed the customer service expectations of our residents and prospective residents.

Requirements

• 1+ year of leasing or customer service experience preferred
• Familiarity with Fair Housing laws and experience in affordable housing is a plus
• Ability to communicate effectively and professionally with residents, staff, and guests
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Must have a high school diploma or equivalent
• Excellent organizational skills and attention to detail
• Ability to understand and explain leasing documentation
• Strong sales skills, particularly in presenting and demonstrating a product, and closing the sale.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan