About the position
CYM Living is a national real estate firm with corporate headquarters in Chicago, IL, Indianapolis, IN, and just outside of New York City. Our mission is to provide our residents with an exceptional living experience, nurture a culture of community, and empower growth from within. As a vertically integrated firm, we lead with operations by taking a hands-on approach to real estate investment and property management. We accomplish our mission by incorporating data and technology with hyperlocal customer service to all units. We are seeking a dedicated Leasing Agent to join our team. The ideal candidate will be responsible for assisting potential residents with the leasing process, providing exceptional customer service, and maintaining a welcoming environment for all.
Responsibilities
- Greet and assist prospective residents, providing detailed information about available properties.
- Conduct property tours and highlight features that meet residents' needs.
- Schedule, coordinate, and conduct unit showings with prospective tenants.
- Assist with the application process, including collecting necessary documentation and ensuring all paperwork is completed accurately.
- Meet and exceed monthly leasing targets.
- Work flexible hours as needed to show units.
- Navigate, update, and work effectively in Yardi software environment.
- Foster positive relationships with current residents to enhance community engagement and retention.
- Handle inquiries via phone, email, and in-person, ensuring prompt and courteous responses.
- Perform any additional projects or duties as requested.
- Willingness to travel between buildings as needed (must have reliable transportation).
Requirements
- Previous experience in leasing, customer service, or a related field preferred.
- Strong interpersonal and communication skills.
- Ability to work independently and as part of a team.
- Excellent time management and organizational skills.
- Ability to meet and exceed monthly leasing targets.
- Familiarity with Yardi property management software is a plus.
- Flexibility to work weekends and outside of traditional business hours.
- Must have reliable transportation and be able to drive between properties as needed.
Benefits
- Competitive salary commensurate with experience.
- Comprehensive health, dental, and vision insurance plans.
- Retirement savings plan with employer match.
- Paid time off and holidays.
- Professional development opportunities and ongoing training.
