leasing agent

$29,120 - $31,200/Yr

Randstad - Tallahassee, FL

posted 2 months ago

Full-time - Entry Level
Tallahassee, FL
Administrative and Support Services

About the position

A Leasing Agent is responsible for assisting property owners or management companies in renting out residential, commercial, or industrial properties. This role is crucial in attracting and retaining tenants while providing excellent customer service. The position is set in a fast-paced office environment, requiring the ability to multitask effectively on both the phone and computer. The Leasing Agent will engage with prospective tenants, showcasing available properties and addressing inquiries regarding property features, rental prices, and lease terms. The ideal candidate will possess strong communication skills and a customer-oriented mindset, ensuring a positive experience for all tenants. In addition to tenant acquisition, the Leasing Agent will manage lease applications, which includes processing tenant background checks, credit screenings, and references. They will prepare and execute lease agreements in accordance with company policies and legal guidelines, ensuring that all documentation is accurate and compliant. The Leasing Agent will also be responsible for ensuring timely lease renewals and addressing any tenant concerns regarding their lease agreements. The role involves conducting property tours for potential tenants, highlighting the property's features and benefits, and performing regular property inspections to ensure maintenance and cleanliness standards are met. Coordination with the maintenance team is essential to resolve any repair or upkeep issues promptly. Customer service is a key component of this position, as the Leasing Agent will respond to current and prospective tenant inquiries and issues in a professional and timely manner, building and maintaining positive relationships to encourage lease renewals and positive feedback.

Responsibilities

  • Show available properties to prospective tenants.
  • Answer inquiries via phone, email, or in-person about property features, rental prices, and lease terms.
  • Market available units through online listings, social media, flyers, and other advertising platforms.
  • Facilitate lease applications, processing tenant background checks, credit screenings, and references.
  • Prepare and execute lease agreements in accordance with company policies and legal guidelines.
  • Ensure timely lease renewals and address tenant concerns regarding their lease agreements.
  • Conduct property tours for potential tenants, highlighting the property's features and benefits.
  • Perform regular property inspections to ensure maintenance and cleanliness standards are met.
  • Coordinate with the maintenance team to resolve any repair or upkeep issues promptly.
  • Respond to current and prospective tenant inquiries and issues in a professional and timely manner.
  • Build and maintain positive relationships with tenants to encourage lease renewals and positive feedback.

Requirements

  • 1 year of experience in a similar role.
  • High school diploma or equivalent.

Nice-to-haves

  • Follow-up skills
  • Active listening skills
  • Typing skills
  • Basic computer skills

Benefits

  • Health insurance
  • 401K contribution
  • Incentive and recognition program
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