LEASING AGENT

$39,024 - $48,780/Yr

Unclassified - Columbia, SC

Part-time - Entry Level

Columbia, SC

About the position

The Leasing Agent position at the City of Columbia involves performing administrative and clerical work to support housing programs. The role requires providing excellent customer service, managing housing leases, and maintaining accurate records. The agent will also assist in marketing housing units and ensuring compliance with regulatory requirements.

Responsibilities

• Answer the telephone and provide accurate information to callers or forward calls to appropriate personnel.
• Assist in marketing housing units to the public.
• Prepare, process, and sign housing leases.
• Coordinate activities related to residents moving in and out of units.
• Receive, record, and process rent payments.
• Establish and maintain accurate housing/renter records.
• Prepare and track maintenance work orders and follow up on their completion.
• Assist with general bookkeeping and accounting tasks as assigned.
• Maintain a professional atmosphere in the office and areas where residents meet.
• Inspect models and market-ready vacancies daily for cleanliness.
• Qualify prospective residents and determine their needs and preferences.
• Present the community and specific apartments while communicating features and benefits.
• Maintain awareness of local market conditions and trends.
• Contribute ideas for marketing and improving resident satisfaction.
• Perform external market outreach at nearby businesses and organizations as needed.
• Process all annual recertifications ensuring compliance with regulatory requirements.
• Complete lease applications and assist with application verification.
• Inspect move-outs and vacancies, reporting needs to the property manager.
• Organize and file reports, leases, and paperwork appropriately.
• Assist the property manager in preparing weekly reports and resident communications.
• Perform routine clerical work including typing reports, copying, and filing documents.
• Respond to public inquiries and complaints regarding department policies and procedures.
• Attend training and meetings to enhance job knowledge and skills.

Requirements

• High school diploma or GED required.
• Two years of relevant prior experience preferred.
• Valid South Carolina Class 'D' Driver's License required.
• Property Management License or ability to obtain within six months of employment.
• Knowledge of basic math operations and ability to calculate ratios, rates, and percentages.
• Proficiency in Microsoft Office, including Outlook, word processing, and spreadsheet software.

Nice-to-haves

• Experience with RentRoll or other property management software programs.

Benefits

• Dental insurance
• Disability insurance
• Flexible spending account
• Life insurance
• Vision insurance